Temporary Support Associate - Coach Outlet Daytona Beach, FL

The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role.

Job Description – U.S. Retail & Outlet Only

Reports to: Store Manager

Seasonal Temporary Associate Job Description:

Sale & Sales Support:

The Temporary Associate role is part of the store’s overall success and efficiency during a high-volume period and supports our brand commitment to provide products to our customers. 

Our peak season is when we see the most amount of Coach customers and we are looking for passionate brand ambassadors to add to our store teams!

Among other things, individuals in this role will:

• Engage customers using the Coach Experience Service expectation and selling behaviors

• Interact genuinely and naturally with the customer

• Maintain accuracy when operating POS and adhere to Coach cash handling policy

• Ensure accurate email/name and data capture where permitted by law

• Ensure proper phone etiquette is upheld when answering store calls

• Drive conversion through client engagement and omni selling technique

• Support back of house tasks as needed

• Represent Coach brand appropriately

• Basic computer skills*

• Ability to execute at a fast pace

• Attention to detail and accuracy

• Able to climb, bend and kneel

• Able to meet Coach Availability and Scheduling Expectations, including working a flexible schedule including nights, weekends, and holidays

 • Must be available to work October 15 through January 1

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.