Manager, Office Administration

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. 

Primary Purpose

This position encompasses a variety of responsibilities aimed at ensuring the smooth and efficient running of day-to-day operations at the Dongguan office. The role includes maintaining office cost control and supporting staff across the entire office, including the corporate office, warehouse, lab, and sample room. Additionally, this position serves as the local liaison for cross-functional and regional coordination, both internally and externally.

The successful individual will leverage their proficiency in Admin (function) to...

Office Admin Operations

• Manage and supervise the administrative staff to perform full spectrum of office administration duties.
• Build and timely update office administrative policies and procedures, safety and security guidelines.
• Ensuring the security and safety of the office environment, including managing access control with IT and maintaining safety protocols.
• Manage all leasing and tenancy matters including tenancy administration, handover of premise, renovation and relocation projects. 
• Maintains office efficiency by planning and implementing office systems, layouts, and seat plan and equipment procurement.
• Manages receptionist, car arrangement, security guards as well as cleaners of 5-7F.
• Manages all supplies & centralizes the services locally, as well as vendor performance management on annual basis .
• Responsible for organizing company events such as Birthday / Annual Dinner/ Team Building with HR etc. and provide the relevant support to Social Committee on Women’s Day/Family Day/Christmas.
• Be the key contact person of China invitation letter preparation for international travelers.
• Handle ad-hoc assignments as required. etc. 

Office Budget Management

• Manage and prepare the annual budgets.
• Manage and control daily administrative expenses.
• Manage petty cash for miscellaneous workshop expenses, including receipt collection and spend tracking.
• Coordinate with various departments to ensure financial efficiency including handling budgets, forecasting, and resource allocation to meet strategic goals.
• Support the workshop team with material investments/inventory, sample utilization by brand, etc. as necessary.

Manage relationship with external parties

• Build and maintain the relationship with the landlord.
• In partnership with the Shanghai office, build and maintain relationships with government entities to ensure compliance with local regulations and to facilitate smooth business operations.
• Cultivate and maintain relationships with vendors and suppliers.
• To avoid common public relations blunders to maintain the public's trust. This includes knowing how to talk to reporters, writing effective pitches, and conducting follow-ups to boost your message and to help in managing brand visibility and reputation.

The accomplished individual will possess...

• Bachelor's degree.
• Excellent English and Mandarin.
• Minimum of 3 years of previous experience gained from a US multi-national company.
• Problem-solving and managerial expertise to supervise daily business operations.
• Excellent communication ability both written and verbal.
• Supply Management
• Tracking Budget Expenses
• Managing Processes
• Supervision
• Developing Standards
• Promoting Process Improvement
• Inventory Control
• Reporting Skills

An outstanding professional will have...

• Strong organization skills and be detail oriented.
• Ability to juggle numerous projects and understand priorities.
• Superior judgment, professionalism, poise, ability to maintain the highest level of confidentiality, and assertiveness.
• Superior follow-through, detailed and customer service oriented.
• Excellent ability to maintain composure and effectiveness in a fast paced environment.
• Must be a collaborative, team player with great initiative.

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person’s career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams: Blends people into teams when needed; creates strong morale
  and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at http://www.tapestry.com/