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Sales Associate Part Time

Coach

Key West, FL, US

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

 

 

Sales Associate Role

 

Offering several sales positons, flexable scheduling & benifits available

Responsible for:

Service and Selling

  1. Communicating features, benefits, price, & commitment to quality
  2. Greeting and engaging customers with a smile while creating energy and excitement
  3. Introducing yourself to customer/crowd by name in a comfortable and friendly way
  4. Selling to an audience by looking around and maintaining eye contact with all individuals in the group
  5. Soliciting questions from groups of customers
  6. Providing accurate price explanations
  7. Maintaining open body language facing the largest part of the store
  8. Continuously learning brand and product information
  9. Building the sale based on customers’ needs
  10. Protecting the customer experience and ensuring customer satisfaction
  11. Knowing store and individual productivity goals
  12. Closing the sale and reinforcing the purchase decision
  13. Tailoring service & selling approach to individual needs of customers
  14. Introducing e-mail campaign & encouraging customers to share contact information

 

Demonstrates the following Knowledge, Skills, Abilities, and Attitudes:

  1. Takes initiative to improve self and others
  2. Willingness to work with multiple customers in a fast paced environment
  3. Active listening skills
  4. Speaks audibly to sell to crowds
  5. Functional knowledge of Coach product and Coach policies
  6. Constantly seeks knowledge of pricing, current promotions, local tax rates
  7. Able to effectively read cues of customers and employees
  8. Able to work as part of a team
  9. Able to communicate features and benefits relevant to the needs of the customer
  10. Able to break away during peak times
  11. Able to create energy and excitement with customers
  12. Able to build relationships with customers and team members

Our Competencies for All Employees

  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
  • Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

 

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.

Req ID:  73368


Nearest Major Market: Key West

Job Segment: Outside Sales, Part Time, Sales