Lead Supervisor

The successful individual will leverage their proficiency in Sales to...

• Build credibility and trust as a personal stylists and fashion expert by staying current with market competition, industry, fashion trends and customer shopping behaviors; share with customers as appropriate
• Support an environment of teamwork, trust and collaboration with peers, customers and supervisors
• Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers
• Develop product knowledge skills and remain aware of current collections that are in-store and on-line; cascade and train information to the broader team
• Deliver renowned and authentic service that creates a Modern Luxury customer experience
• Act as a liaison between associates, customers, and store management; Share and communicate business successes and opportunities
• Hold store keys and perform some daily manager responsibilities

The accomplished individual will possess...

• Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays
• Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements
• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
• High school diploma or equivalent; college degree preferred
• 3-5 years of selling experience in a luxury retail environment or similar; has developed a clientele and uses their client book to achieve individual sales goals; proven ability to create strategies and delivers results