Account Executive, Wholesale

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. Tapestry has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Primary Purpose: This role will be responsible for supporting to maintain and develop the key account business across Coach Leather Goods (Men’s and Women’s) across all digital accounts in Europe, with a focus on the brand’s partnership with Zalando as our biggest account in the region.

The successful individual will leverage their proficiency to:

• In-depth trade analysis to identify opportunities on a weekly basis.
• Assist the Account Manager with day-to-day requests/needs of our major online accounts. Will occasionally support on other Online accounts.
• Share updated ATS lists on a weekly basis across both brands, based on this work on swaps and re-orders to drive trade in season.
• Produce seasonal trade to highlight seasonal wins/challenges & opportunities, to be presented in monthly ST meetings & SRM (sales to be tracked weekly, monthly, quarterly and yearly)
• Develop short terms seasonal plans to meet ST targets.
• Participating in regular trade calls, sharing agenda beforehand & raising queries or concerns where relevant.
• Weekly site canvassing to drive trade & in season actions, reviewing competitors to identify best in class actions.
• Work closely with cross functional teams to follow end to end the order lifecycle: order upload, tracking inbound and outbound shipments ensuring the smooth shipment of the order book.
• With the support of the Account Manager to communicate with AR on payment issues, claims, queries.
• Coordinate seasonal market organization and meetings for account, including QBRs.
• Executing 4 markets a year across Women’s & Men’s Leathergoods. Supporting Account Executive & Account Manager during appointments and in the lead up to market prep (linesheets, Go to Market deck, imagery, etc).
• Responsible for communicating clear deadlines to accounts, chasing client orders and processing in NuOrder (across both prebook and ATS)
• Support with Planning of quarterly and yearly sales forecast with Sales Manager (Long Range Planning and Annual Operating Plan)
• Own client database updating where required, updating cross-functional teams on organizational changes & ensuring the right contacts are being used across all teams.
• Manage regular communication with Customer Services team to ensure timely deliveries & flag any concerns ahead of time with Account Manager and Sales Manager where relevant.
• Ensuring close communication with Marketing & PR teams on general marketing activations. Making sure the right product is delivered on time, available and ready for go-live at the relevant marketing times, as well as ensuring there is enough depth behind featured products.
• Working closely with Demand Planning & Ops on delivery dates into our DC, product delays, product information, etc

 The accomplished individual will possess:

• Highly motivated outlook and will be target driven to achieve sales
• Team player
• A self-starter able to independently manage time and workload
• Excellent communication & organizational skills
• Confident, Dynamic

The outstanding professional will have:

• Wholesale experience
• English fluent
• Excel & PowerPoint intermediate level

What Tapestry can offer you:

• Hybrid working (3 days working from the office, 2 days remote)
• Option to finish early on a Friday (Flex Fridays)
• 1 Paid Volunteering Day per year and opportunities to volunteer with global projects
• Learning & Development opportunities
• Internal mobility & career progression
• Regular Social Events - Seasonal & CulturalEquity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion council

Other benefits include:

• 25 days holiday in addition to bank holidays
• Annual Incentive Plan (company performance bonus)
• Multi brand discount up to 50% off – Coach, Kate Spade, Stuart Weitzman
• Private Healthcare with health assessment (Bupa)
• Bupa rewards - Financial wellbeing support and wellness discounts
• Private Dental Cover
• Eyecare vouchers
• Employee Assistance Program
• Employer Pension Contribution
• Gym discount
• Interest free season ticket loan
• Cycle to work scheme

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.