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Senior Account Executive & Digital Specialist, EMEA


London, LND, GB

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.


Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.


Primary Purpose:

We are looking for a Senior Account Executive to join our dynamic European wholesale team. This role will be responsible for the managing, maintaining and developing the Coach distributor and travel retail business in select EMEAI and emerging markets. The Senior Account Executive will act as the day to day contact for the Brand by servicing Coach clients’ portfolio.


The successful individual will leverage their proficiency to...


  • Manage directly accounts across all product categories (Women’s and Men’s Accessories and Footwear) and channels (Full Price and Outlet).
  • Produce seasonal trade decks highlight seasonal wins/challenges & opportunities.
  • Develop short term seasonal plans to meet ST/turnover targets and support Sales Director in longer term commercial plans.
  • Omnichannel outlook to trade, regular site canvassing and action plans to promote this approach
  • Build a close relationship with accounts via weekly trade calls.
  • Manage client database updating where required
  • Develop the distribution network, onboarding new accounts & prospecting in line with regional strategy.
  • Ensure a close relationship with Customer Service for back-end following end to end the order lifecycle Ensuring any road blocks are flagged and resolved.
  • Communicate with the AR team on customers’ payments to ensure we can ship orders in timely fashion
  • Partner with Director and Finance on provisions, returns, staffing & terms tracking
  • Liaise with marketing on the execution of campaigns. Manage ROI reports, coordinate samples & product launches.
  • Organise 12 markets a year across Women’s & Men’s Leathergoods, Footwear & RTW.
  • Manage and lead seasonal Market and client appointments. Present assortment strategies tailored to each account, informed by performance and seasonal regional. Responsible for collecting orders and processing. 
  • Responsible for Tracking Sales weekly, Monthly, Quarterly and providing consistent reporting. Analyze sales to highlight key trends & challenges to present back to the business.
  • Support with Seasonal and yearly forecast planning and work on analytical projects: BR, Sales forecast,…
  • Create Sales, Comp. and product feedback reports highlighting areas of growth and ops
  • Work closely with Field team on action plans following weekly trade catch ups and in store training schedule/focus.
  • Execute new store openings in coordination with Project Manager & Accounts
  • Lead and Manage store visits and provide comprehensive feedback and actions to boost trade
  • Work closely with VM to ensure high standards.


The accomplished individual will possess...


  • Highly motivated and with a target driven mindset to achieve sales
  • Team player
  • Excellent communication & organizational skills
  • Ability to prioritize
  • Confident, Dynamic
  • A self starter able to independently manage time and workload
  • Flexibility and ability to travel to countries such as, but not limited to, Russia, Africa, and United States



The outstanding professional will have…

  • Bachelor degree
  • 4+ of proven sales success as Account Exec.
  • Exceptional Wholesale relationship
  • Experience with DPS/Online players
  • English fluent
  • Excel & PowerPoint immediate level



Our Competencies for All Employees

  • Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.


Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at

Req ID:  97958

Job Segment: Account Executive, Outside Sales, Sales

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