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Sales Associate - Pheasant Lane - Nashua


Nashua, NH, US

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Selling and Service

-Understands organizational objectives and makes decisions that align with the company priorities and values.

-Creates personal sales and clienteling strategies in partnership with the management team

-Meets customers needs through soluntion-oriented and forward thinking

-Creates positive impressions with customer by bringing best self to work through elevated, sophisticated appropriate business attire consistent with Coach's guide to style.

-Takes ownership and commitment for delivering results ; actively aware of personal and store metrics and achieves goals

-Demonstrates persuasive(non aggressive), confident, friendly and genuine service skills and selling behaviors

-Develops product knowledge skills and remains aware of current collections

-Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers. creating lasting and loyal relationships with customers.


Workplace and Environment

- Creates enthusiasm and positivity for a shared vision and misson

-Fosters and environment of teamwork, trsut and collaboration with peers, customers and supervisors

-Takes initiative and accountability for indiviual results

-Welcomes feedback and adapts to behaviors as appropriate

-Represents Coach as a brand ambassador at all times

-Promotes and endorses a team selling environment

-Utilizes company tools to keep self-informed


Operations & Requirments

-Completes daily operational task including maintaining store, cash wrap and visual merchandising to Coach standards.

-Adheres to all retail policies and procedures including POS, operations and loss prevention procedures

-Leverages Coach's tools to help drive sales

-Replenishes inventory and processes shipment as needed


Experience 1-3 years of previous selling in a luxury retail service environment preferred.

Education: High school diploma or equivalent: college dregree preferred

Technical: Knowledge of cash register systems, basic computer skills (including the ability to use ipad/laptop, Mobile POS and internet )

Physical: Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/ bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs /step-stools to perform visual merchandising and housekeeping duties. Ability to Lift and carry up to five pounds and at times lift and carry product/ cartons up to fifty pounds to process product shipment/transfers

Schedule: Ability to work flexible schedule to meet the needs of the business, including nights , weekends, busy season and high retail traffic and sales day.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at

Req ID:  38894

Nearest Major Market: Manchester
Nearest Secondary Market: Nashua

Job Segment: Merchandising, Retail Sales, Brand Ambassador, Loss Prevention, Sales, Retail, Marketing