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Associate Manager, Product Strategy


New York, NY, US

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.


Primary Purpose: As part of the growing team, the Associate Manager will report to the Sr. Manager, Retail Ecommerce and is responsible for the day-to-day coordination and execution of product strategies on, focusing on demand planning and inventory operations and fulfillment. This is a great opportunity for an individual with outstanding analytical and communication skills, who is strategic and operational.


The successful individual will leverage their proficiency in Ecommerce to...

  • Run weekly, monthly and quarterly sales analysis, organize and distribute reports, and participate in sales reviews and hindsights
  • Monitor demand trends and come up with viable business solutions and creative opportunities to ensure risks are mitigated
  • Partner with Finance team on demand analysis and forecasts highlighting short and long term risks and opportunities
  • Monitor inventory across all product categories on with emphasis around key marketing and Homepage styles
  • Assist eCommerce team with site validations, ensuring all pricing and inventory are as expected, and troubleshoot with IT partners when needed
  • Work closely with Allocation to build effective allocation strategies to ensure that distributions meet turn goals and maximize profitability
  • Coordinate with Store Operations on inventory thresholds in stores to enable inventory to be fulfilled for eCommerce
  • Liaise with customer care team and distribution center on inventory and fulfillment challenges
  • Partner with Buying team to establish eCommerce product plans and influence markdown cadence


The accomplished individual will possess...

  • BA or BS degree and at least 1-3 years of relevant experience; Buying, Planning and/or eCommerce experience preferred
  • Advanced working knowledge of Excel and a reporting system; Demandware experience a plus
  • Strong strategic thinking and outstanding analytical/quantitative skills
  • Highly organized and proactive with a strong attention to detail and accuracy 
  • Excellent team working skills with the ability to manage cross-functional relationships across multiple levels; must work collaboratively to drive sales results
  • Strong listening, written and exceptional oral communication skills
  • Exceptional ability to adapt to changing priorities and react with appropriate sense of urgency

Our Competencies for All Employees

  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
  • Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.


Our Competencies for All People Managers

  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
  • Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.


Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at #LI-MS1

Req ID:  87127

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