Manager, Demand Planning

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

The Manager, Demand Planning role for North America Wholesale (NAW) serves as the strategic link between merchandising intent and operational execution. This role is responsible for building a seamless bridge of data and insight between customer buys and final product delivery. By collaborating cross-functionally with Sales, Operations and Merchandising, you will ensure that our seasonal assortments are backed by data-driven forecasts.

Our special programs, such as replenishment, are vital sales drivers; your success in aligning supply with demand is critical to achieving NAW financial plans. You will act as a chief enabler for the sales team by mastering and implementing digital tools like NuOrder, Collection Curator and emerging asset platforms.

The successful individual will leverage their proficiency in Demand Planning to...

• Forecast Planning & Prep: Drive seasonal forecasting by aligning demand plans with merchandising strategies and product life cycles.
• Product & SKU Lifecycle: Lead the end-to-end lifecycle management of SKUs
  • Proactive analysis to identify inventory needs and execution of reorder chase opportunities
  • Manage inventory through lifespan to evaluate unproductive inventory and identify solutions
• Collection Curator Management: Utilize merchandising tools to ensure the right product mix is prioritized for the North American market.
• Digital Asset Oversight: Oversee the synergy between physical product and digital presence, ensuring images and copy reflect merchandising standards for e-commerce accounts.
• Strategic Bridge: Serve as the primary liaison between Sales, Planning and JAX Operations to ensure accurate contract uploads and order maintenance.
• Replenishment Strategy: Partner with Planning and Sales to implement and scale core product programs for leather goods and footwear, maintaining a target rate of turn and monitoring sku performance.
• Sales System Leadership: Oversee the implementation and ongoing management of Wholesale Sales Management Systems (NuOrder/OOSR), ensuring they serve as effective tools for the sales team.
• Dispo & Inventory Coordination: Manage ATS lists and inventory transfers, coordinating with Sales and Finance to meet margin requirements and shipping deadlines.

Data Integrity & Operational Excellence

• MTO File Management (WLG): Own the "Made to Order" master file, synthesizing customer buy data into actionable internal department buys.
• RPAS Forecasting: Execute SKU-level forecasting by delivery period to ensure supply chain visibility.
• Contract & PO Execution: Facilitate manual and EDI PO processes, ensuring 100% accuracy in the hand-off from Sales to Operations.
• Reporting & Analytics: Maintain and socialize historical shipping and selling data to inform future seasonal merchandising buys.
• Markdown Tracking: Monitor and report on markdowns to protect brand equity and departmental profitability.

The accomplished individual will possess…

• 4+ years of experience, preferably within the fashion, footwear, or luxury goods industries.
• Bachelor’s degree in Business, Supply Chain Management, Fashion Merchandising, or a related field. An equivalent combination of work experience and education will be considered.
• Proven experience managing direct reports and developing talent within a fast-paced environment.
• Excel (VLOOKUPs, Pivot Tables, data modeling) with the ability to turn data feeds into clear, actionable reports. Proficiency in NuOrder a plus.
• Experience managing digital asset platforms and an understanding of how product data feeds into e-commerce environments.

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. 

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com                                    

Visit Coach at www.coach.com.

Work Setup: HYBRID

BASE PAY RANGE $100,000.00 TO $110,000.00 Annually
*Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.

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