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Sr. Manager, Demand & Inventory Planning, NA Retail & Wholesale


New York, NY, US

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.


Title:  Sr. Manager, NAR Demand & Inventory Planning, Brand Operations

Primary Purpose:

The Senior Manager, Demand & Inventory Planning role will support the North America Retail and Wholesale channels by developing pre-season merchandise financial plans at the department-class level, reforecasting through a monthly OTB process, and reporting on key metrics as part of brand-level integrated business planning activities. In addition, the Sr. Manager will be responsible for maintaining healthy levels of inventory for all carryover and evergreen SKUs and balancing inventory levels across the network through the execution of Buys. They will create and apply inventory policies in order to maintain the desired level of inventory for Coach North America Retail and Wholesale .

This role will report to the Senior Director, Demand & Inventory Planning and will be based in New York, NY.


The successful individual will leverage their proficiency in merchandise or inventory planning to...

  • Develop pre-season sales, margin, and inventory targets at the department level and by product lifecycle type (core/carry-over/newness)
  • Optimize above business metrics in-season by reforecasting and flexing future receipts as needed
  • Analyze historical data and current trend to manage risk and opportunity regarding product investments and inventory; monitor lateness and initiate expedites when warranted
  • Execute buys for all carryover and evergreen SKUs
  • Plan and manage inventory rebalancing across locations
  • Supervise the identification/resolution of discrepancies within inventory
  • Develop effective partnerships across the business at all levels from individual contributor to leadership through strength in presentation, communication, and influence
  • Leverage partnerships with Business Unit (BU) and Merchandising in the management of product lifecycle and align BU bottoms-up sku plans with top-down merchandise plan targets
  • Lead channel-specific monthly Demand and Inventory meetings as part of our Integrated Business Planning process to ensure alignment of targets across all relevant functions
  • Support business execution of new programs and initiatives


The accomplished individual will possess...

  • A College Degree, required
  • 5+ years of experience in merchandise planning, inventory planning, finance, or other related area
  • Courage to take ownership of their decisions and guide and push back in a diplomatic manner despite being faced with dissenting points of view
  • Deep analytical and financial skills with strong brand, retail, supply chain, manufacturing, and overall business acumen
  • Advanced Microsoft Excel skills; Experience with MicroStrategy a plus
  • Attention to detail; the ability to both “zoom in” and “zoom out” when dissecting the business
  • The ability to flex in response to shifting priorities in an evolving work environment
  • The ability to build impactful cross-functional relationships and collaborate productively with others



An outstanding professional will...

  • Be independent; Possess strong organizational skills, the ability to perform under pressure and manage priorities
  • Have intellectual curiosity and problem-solving skills to contribute to team decision making and process improvement


Our Competencies for All Employees

  • Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.


Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. #LI-HYBRID #LI-AD1


Americans with Disabilities Act (ADA)                                                                                                                                       

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or                                    


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Work Setup

BASE PAY RANGE $110,000.00 TO $135,000.00 Annually
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Req ID:  113880

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

Job Segment: Fashion Retail, Demand Planner, Supply Chain, Supply Chain Manager, Outside Sales, Fashion, Operations, Sales

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