Analyst, Retail Planning and Support

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

Job Title: Analyst, Retail Planning and Support

Primary Purpose: The Analyst, Retail Planning and Support will be responsible for executing reporting and altering capabilities to fuel the growth of Coach Korea. This role will report to the Director of Retail Management and Business Development. The ideal candidate will be responsible for the build-out of reporting and deep dive analyses which delivers information, insight, and recommendations to optimize Coach’s overall business, in both Retail and Outlet channels. This Analyst will also support the Area Managers in some daily operations tasks.

The successful individual will leverage their proficiency in Retail Planning and Support to...

1. Data Analysis

• Leverage data to provide insights, leading and driving a test and learn culture.
• Create and build tools or automated reports that provide added value for Retail Management and/or store teams.
• Executes, distributes, and consolidates weekly and monthly reporting.
• Provide analytical support to measure sales performance and analyze promotional results.
• Supports data consolidation, promotional planning and systems uploading.
• Supports special projects: VIP events, loyal customer events, preferred customer events, store incentive programs, key opinion leader, store visits, ad-hoc meeting decks, etc.
• Review the top seller at the stores and, in some cases, transfer to other stores.
• Support store to achieve KPI target for both Retail and Outlet channel.
• Regular store visits are expected to stay relevant to the store environment and to add further value to the business requirements.

2. Sales Support administration

• Support sales administrative work including payment review & settlement.
• Store property related contract management support.
• Support other sales administrative work.
• Add-hoc task.

The accomplished individual will possess...

• Minimum one years of relevant analytical experience
• Optimism and strong ability to learn, particularly with computer applications.
• Strong Excel skills (advanced formulas, pivot tables, visualizations, etc.)
• Experience working with MicroStrategy (Preferred)
• Outstanding attention to detail
• Experience working cross functionally and interacting with partners at all levels
• Excellent communication in Korean and intermediate English (Mandatory), teamwork and relationship building skills.
• Strong project management and problem-solving skills

An outstanding professional will have...

• Bachelor’s degree and 1~3 years of proven prior experiences as an analyst
• Experience working with visualization tools (i.e. Microsoft PowerBI, Tableau)
• Strong analytical skills and hands on experience working with both structured and unstructured datasets along with a natural curiosity to understand data and apply to business challenges

Our Competencies for All Employees

• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
• Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Building Effective Teams: Blends people into teams when needed; creates strong morale
  and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
• Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.