Manager, Retail Strategy & Planning

Position/Title :           Manager, Retail Strategy and Planning

Location         :           Seoul, Korea

Report To       :           Sr. Manager, BD & Strategy

Last Updated :           March 17, 2025

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

Primary Purpose:

We are seeking a highly motivated and experienced Manager of Retail Strategy and Planning to join our team. The successful candidate will be responsible for developing and implementing strategic initiatives to drive sales, optimize store performance, and enhance retail processes.

Key Responsibilities:

1. Retail Strategy

• Develop and implement tailored retail strategies by tire and channel.
• Adapt strategies based on market trends, retail landscape, and consumer insights.
• Prioritize key growth drivers and ensure relevant focus.
• Lead cross-functional collaboration to optimize new store environments.
• Drive new growth through testing and learning new opportunities.
• Innovate retail processes for efficiency improvements.
• Implement new business systems tailored to the Korea market.
• Provide date-driven recommendations to senior management.

2. Retail Planning and Activation

• Collaborate with FP&A for sales, cost, inventory planning.
• Monitor and analyze KPIs to identify improvement opportunities.
• Plan and execute in-store activations.
• Communicate and follow up with store and landlord representatives.

3. Business Analytics

• Develop dashboards and reports to drive retail process innovation.
• Work with regional teams to ensure data validity and efficiency.
• Provide data-driven recommendations for strategic decision-making.

Qualifications

• Bachelor’s degree

• +7 years of proven prior experience in strategy or retail planning.
• Strong growth mindset and adaptability.
• Result-oriented and consumer-focused.
• Passionate and perseverant (Grit).
• Excellent communication and interpersonal skills.
• Analytical, strategic thinking, and problem-solving skills.
• Experience in project management, process innovation, and user interface development.
• Proficiency in data analysis tools and software (e.g., SQL, Python, Tableau).

Our Competencies for All Employees

• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
• Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.