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Coach International Account Associate, SEA (1 Year Contract)


Singapore, 01, SG

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.


Title: Coach International Account Associate, South East Asia (SEA) (1 Year Contract)

The successful individual will leverage their proficiency as an Account Associate to...


Drive the business

  • Responsible for achieving retail sales (comp and total sales) and shipments.
  • Build strong business relationships externally and internally to gain support and cooperation to drive business.
  • Execute key strategies and product initiatives.
  • Convey knowledge of all Coach products and standards to accounts.
  • Identify sales initiatives to drive business and assess their results and effectiveness.
  • Participate in business review meetings with distributors.

Sales & Marketing

  • Partner with Account Manager to create business review and business development presentations.
  • Perform competitive market landscape research including obtaining market intel from accounts.
  • Partner with Accounts, Visual Merchandising and Buying team to review door profile and provide recommendations.
  • Own ordering process through selling tool. Coordinate all ordering process logistics with Customer Service and Operations Teams.
  • Coordinate Market week organization and meeting appointments.


Planning and Analysis

  • Manage monthly sales and shipments forecasts and actualization.
  • Complete annual sales plans by account in partnership with Finance.
  • Ensure accurate and timely receipt of weekly retail sales POS and operational data.
  • Analyze POS data and identify risk and opportunities.
  • Analyze and update Coach International price premium grid, working in concert with Accounts, Finance and Global Pricing team.
  • Work with Inventory Management and accounts on Open-to-Buy projections.
  • Consolidate monthly recap for performance analysis and internal management reporting purpose.


Customer Service/Operations

  • Partner with Buying and Operations teams on order logistics and communication.
  • Coordinate with Customer Service team on order-management process and fill rate analysis.
  • Collaborate with accounts and Customer Service team to ensure timely product receipts.
  • Partner with Finance team to ensure timely payments and reconciliation.
  • Support order placements for Not-for-Sale items including new store opening props.


Business Management & Development

  • Partner with Account Manager to propose business development opportunities in existing and new markets.
  • Support new store openings: new account set-up, create and monitor new store checklist, follow up with internal and external partners on deliverables and ensure execution to Coach standards.
  • Coordinate with cross-functional partners for best-in-class Retail Execution, including Product Assortment, Visual Merchandising, Customer Service, Operations and Training.



The accomplished individual will possess...

  • Bachelor’s degree from a top-ranking university, preferably in an area focused on quantitative analysis.
  • Preferably 2 years of international sales, consulting or finance experience.
  • Advanced retail math and excel skills. Knowledge and experience with business intelligence systems.
  • Detail-oriented, strategic thinking and strong analytical skills
  • Outstanding organizational skills, ability to multi-task.
  • High energy with strong passion in retail and brand management.
  • Excellent communication and presentation skills.
  • Knowledge of relevant additional languages is a plus (e.g. Mandarin).


Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at

Req ID:  43743

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