Assistant Product Manager, eCommerce

Explore the possibilities across our global house of brands.

Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.

At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach, Kate Spade New York, and Stuart Weitzman. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible.

Job Title: Assistant Product Manager (E-Commerce 담당, 1yr contractor)

Reporting to: Product Manager, dotted report to Head of eCommerce Korea (Senior Manager)

Primary Purpose: The Assistant Product Manager, E-commerce will analyze sales performance, manage inventory, and optimize product assortments across eCommerce platforms to maximize the business growth ambitions. This role focuses on selecting, planning, and presenting products to maximize E-commerce sales while ensuring the right product mix is available across platforms. Additionally, the position requires active collaboration with Global, regional and local teams to align inventory and product assortment strategies with sales trends and business goals.

Key responsibilities:

• Sales Performance Analysis: Monitor and analyze daily, weekly, and monthly eCommerce sales performance across platforms and departments. Identify trends, best-selling items, and underperforming products to guide future decisions. Prepare performance reports and present actionable insights to senior management.
• Product Assortment & Planning: Develop and implement product assortment strategies for eCommerce platforms, aligning with seasonal business goals and overall company direction. Manage product selection and ensure timely uploads and updates to eCommerce platforms. Collaborate with Global & regional merchandising teams to align pricing, assortments and receive inventory support.

• Inventory Management: Monitor inventory levels and sales velocity to ensure optimal stock availability across platforms. Actively communicate with global and regional teams to secure additional inventory based on demand and sales trends. Coordinate with local teams to exchange live inventory and manage product replenishment.
• Platform Optimization: Lead digital product allocation strategy for eCommerce platforms (e.g. Musinsa and Kakao Giftshop, so on) to cater to target audiences and platform-specific trends. Implement strategies to enhance product visibility and drive conversion rates.
• Collaboration & Communication: Act as a key contact person among the local eCommerce/ product team and global/regional merchandising teams, as well as supply chain teams. Provide feedback on local market trends and customer preferences to influence product planning. Maintain strong partnerships with platform teams to optimize promotional activities and product placements.
• Strategic Initiatives: Support the development and execution of seasonal campaigns and promotions by ensuring the availability of key products. Analyze customer behavior data to refine future customer centric product strategies to fulfill local e-comm business needs. Continuously identify opportunities to improve operational efficiency and enhance customer experience. 

Education, Experience, and Qualifications

• At least 4 years of experience in the Fashion brand industry and a related field.
• Minimum of 2 years of experience in e-commerce, related to merchandising, buying & inventory management, or a similar role.
• Experience working with Musinsa and Kakao Giftshop is preferred.
• Understanding of holistic eKPIs evaluation and analysis.
• Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.
• Proficiency in Excel and data visualization tools.
• Detail-oriented with strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills for collaboration across regional and local teams.
• Knowledge of eCommerce platforms and inventory management systems
• Excellent communication in both English and Korean

Other Characteristics / Competencies

• Strong data driven analysis skillset
• Detailed in execution / operation in organized way
• Acceptance of incompletion, consistent learner
• Trend and fashion lover
• Completes detailed assignments with high level of complexity.
• Proactively prevents problems from occurring
• Open to talk about its strength and weakness
• Champion’s mindset and winning spirit
• Highly motivated, action-oriented, self-starter
• Must be a team player who thrives on deadline-driven tasks.

Our Competencies for All Employees

• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
• Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Building Effective Teams: Blends people into teams when needed; creates strong morale
  and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
• Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at http://www.tapestry.com/