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Clerk, Shipping


Jacksonville, FL, US

Explore the possibilities across our global house of brands.

Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.

At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach, Kate Spade New York, and Stuart Weitzman. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible.


Position: Clerk

Department: Shipping

Location: Coach Distribution Center, Jacksonville FL

Shift: Mid Shift 


The purpose of this role is to provide daily clerical support to the shipping area by verifying and keeping records on inventory of outbound shipments. Requires confering and communicating with Managers, Team Leaders, Account Services, and New York business partners to plan, schedule, and resolve issues in the Shipping department. Also responsible for conducting inventory of all Shipping supplies and to update and distribute reporting for various Shipping reports.


The successful individual will leverage their proficiency in Shipping to…


  • Monitor Open Wave report on a daily basis to ensure that orders are processed within 24 hours of wave and shipped according to schedule
  • Monitor Remaining Retail report throughout the day to ensure orders are delivered to shipping timely to be loaded on correct trailers by their specified cut time
  • Provide necessary paperwork to accounts’ traffic department to assign authorized carrier
  • Coordinate pick-up of shipments with carriers. Communicate with carriers for updated ETAs and/or follow up.
  • Inform Account Services of potential shipping problems or delays
  • Coordinate with accounts, freight forwarders, and/or other entities to route all North American and International wholesale volume.
  • Analyze findings to understand operational gaps and partner with Team Leader and Warehouse/Customer Service teams to take action.
  • Review routing guides regularly and have an understanding of International account requirements to support accuracy of shipments
  • Compile and update Shipping reports
  • Complete other duties as assigned


The accomplished individual will possess…


  • High school diploma or equivalent
  • Excellent communication (verbal and written) and organizational skills
  • Strong analytical, decision making, problem solving and follow-up skills
  • Internet skills
  • Intermediate Word and Excel skills
  • Minimum of 2 years’ experience in a clerical, customer service or other related warehouse role
  • Ability to work flexible schedule


An outstanding professional will have…


  • College degree
  • Three or more years of support roles within Logistics, Distribution or related warehouse functions




Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

  • Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
  • Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
  • Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Our Competencies for All People Managers

  • Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Blends people into teams when needed; creates strong morale <span style="font-family:"Times New Roman",serif"><span style="font-family:"Arial",sans-serif">and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
  • Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at

Req ID:  86382

Nearest Major Market: Jacksonville

Job Segment: Clerical, Logistics, Shipping and Receiving, Administrative, Operations