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Manager, Visual Merchandising


London, LND, GB

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.


At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. 


Primary Purpose: The Visual Merchandising Manager for Tapestry EMEAI is responsible for strategizing and leading the execution of Visual Merchandising (VM) for all Tapestry Brands in UK / IRE & EMEAI Retail, Outlet and Wholesale channels within their specified geographical territories. This position will support Showroom set up within market and all Global-marketing initiatives. The Visual Merchandising Manager will direct a team of Field Visual Merchandisers and In-Store Visual Merchandisers to ensure Coach global VM standards are met in their specific European countries across all channels. This position reports to the Senior Director, Visual Merchandising Coach Europe]


The successful individual will leverage their proficiency in...

  • Lead, manage and train a team of field Visual Merchandisers and In-Store Visual Merchandisers on how to interpret monthly guidelines and communicate consistent merchandising direction on Brand standards.
  • Collaborate with cross-functional business partners and Multi Managers to assist stores in planning, mapping, and merchandising monthly floor sets.
  • Identify areas of business opportunity with Area leads and store managers to deliver an action plan to corporate visual merchandising and account management.
  • Manage flow of communication between Corporate, Field VM and stores
  • Coach store management on current visual standards, expectations, and guideline presentations.
  • Lead the management and execution of floor-sets in key locations.
  • Lead and facilitate new store openings.
  • Work with cross-functional departments on showroom set up, pop ups and events leading the visual merchandising.
  • Provide consistent merchandising direction on brand standards to field VM and store management.
  • Identify and develop with store management who will be responsible for VM and the daily merchandising and maintenance of the stores.
  • Stay up to date on regional business trends by reading business reports and shopping the competition.


The accomplished individual will possess...

  •  Experience in people management & development.
  • Sound visual merchandising experience across all channels and the ability to create strong visual presentations using both their creative & commercial skill set


Our Competencies for All Employees

  • Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person’s career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale
    and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.


Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at



Req ID:  114120

Job Segment: Marketing Manager, Merchandising, Marketing, Retail

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