(Temp) Assistant Manager, Visual Experience Production - EMEAI

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach and Kate Spade New York – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. 

Primary Purpose: 

Reporting to the Senior Production Manager, the Visual Experience Assistant Production Manager will partner closely with local Coach and Kate Spade teams, as well as global counterparts in New York, to ensure the seamless execution of visual display elements across our stores and wider brand environments.

You will join a dynamic, highly creative team where you will be responsible for upholding and elevating brand standards, ensuring timelines are met, and maintaining strong production and process discipline. This role requires excellent project management skills, cross-functional coordination, and the ability to balance multiple priorities in a fast-paced environment.

You’ll bring a strong interest in visual merchandising and retail concept design, with an instinct for what’s new, what’s next, and what sets brands apart. You stay tuned into competitor activity and global design trends, and you’re driven by innovation, precision, and continuous improvement. You have a meticulous eye for detail, a solutions-focused mindset, and the confidence to troubleshoot challenges proactively to deliver best‑in‑class visual experiences.

The successful individual will leverage their proficiency to...

• Support the Senior Production Manager in delivering in‑store display projects from initial brief through technical development, prototyping, production, and installation. This includes work across owned stores, wholesale partners, and out‑of‑home experiential activations.
• Manage project budgets and partner with our approved vendor network to secure competitive quotes, efficient lead times, and high‑quality execution on every project.
• Support the new store opening programme, ensuring all visual production elements—such as bespoke treatments, lightboxes, and signage packages—are delivered accurately and on schedule.
• Attend and oversee installations when required. This may include early mornings, late evenings, or travel across the EMEAI region to ensure flawless execution.
• Create, shape, and manage briefs in partnership with Visual Merchandising and Marketing teams. Responsibilities include defining timelines, proposing budgets, and ensuring all internal or external briefs are clear, comprehensive, and aligned with market needs, partner expectations, and wider business objectives.
• Raise purchase orders and reconcile invoices, ensuring all vendors are paid accurately and on time while maintaining clear financial tracking.
• Ensure project expenditure is accrued correctly each month, supporting accurate financial reporting and budget management.
• Carry out essential administrative tasks, including booking couriers, coordinating freight forwarding, managing sample orders, and maintaining supplies as needed.
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The accomplished individual will possess...

• Experience in Visual Merchandising production, including hands‑on exposure to 3D display builds and a solid understanding of 2D print processes.
• Foundational art working skills, enabling confident preparation and adjustment of production‑ready files.
• Intermediate Adobe Creative Suite and 3D modelling capabilities. While this is not a design‑led role, you will be required to adapt and amend design files from the New York studio to meet local business needs. Intermediate SketchUp experience is essential, and Rhino experience is a advantage.
• Strong project management skills, with the ability to independently lead projects from concept through to completion.
• Excellent interpersonal skills, with the confidence and adaptability to collaborate effectively across all levels and functions of the business.
• Outstanding time‑management abilities, including the capacity to balance and prioritize multiple projects of varying scale simultaneously while maintaining accuracy and momentum.

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person’s career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams: Blends people into teams when needed; creates strong morale
  and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at http://www.tapestry.com/