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Account Executive, Marketplace


London, LND, GB

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.


At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.


We are a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. 


Primary Purpose: The Account Executive will support the strategic and operational execution of product launches, driving in-season performance against sales and margin targets and play a key role in building and maintaining our partner relationships with our Marketplace platforms. This role will support the Marketplace Manager in developing, maintaining & accelerating the Tapestry Marketplace channel.


The successful individual will leverage their proficiency to...

  • Build strong relationships with Marketplace partners across channels and Tapestry brands, ensuring key KPI’s are met and exceeded
  • Compile weekly trade reports and provide analysis to inform trading actions to fuel growth
  • Drive performance against sales and margin targets and maximize in-season opportunities
  • Identify regional product opportunities & market trends, providing consolidated feedback to inform seasonal and core assortment needs
  • Increase knowledge of product, consumer and competition in local market and provide feedback to key internal stakeholders
  • Build relationships and establish trust with the regional Wholesale Sales, Finance, Buying, Inventory Management & Allocation and Marketing teams
  • In partnership with the Marketplace Manager and local Inventory Management team, understand and highlight existing business risks and opportunities regarding product investments and inventory
  • Partner with Inventory Management team to ensure optimal stocks are maintained in line with upcoming promotional strategies, marketing initiatives and key trading periods
  • Partner with Wholesale & Marketing to ensure optimal platform content by category and gender within global guidelines and support effective marketing plan aligned with investment
  • Support in the collation of all product data required for Marketplace product launches, including but not limited to, SKU codes, compositions, dimensions, care instructions etc
  • Support on maximising product visibility on site and communicate monthly newness and onsite launches
  • Support weekly and monthly onsite execution for our Marketplace site content, including homepage refreshes, category banners, navigation banners etc
  • Support in building communication tools, highlighting to the business assortment strategies and monthly quarterly hindsight
  • Support our Customer Service team with specific retailer/customer queries where necessary


The accomplished individual will possess...

  • Minimum 3 years digital experience in direct retail/wholesale
  • Experience with Marketplace/Ecomm business models is preferred 
  • Highly numerate with strong analytical skills and financial acumen
  • Strong sales mindset and data driven
  • Strong Excel skills (Vlook Ups, Pivot Tables etc)
  • Clear and confident presentation skills to deliver key messages to senior leadership
  • Creative problem solving and strategic thinking skills with strong business acumen
  • Knowledge of the fashion or accessories luxury goods market 
  • Multi-category experience across Full Price, Outlet & Liquidation
  • Experience supporting the European market


What Tapestry can offer you: 

  • Hybrid working (3 days working from the Office, 2 days remote) 
  • Option to finish early on a Friday (Flex Fridays) 
  • 1 Paid Volunteering Day per year and opportunities to volunteer with global projects 
  • Learning & Development opportunities 
  • Internal mobility & career progression 
  • Regular Social Events - Seasonal & Cultural 
  • Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion councils 


Other benefits include: 

  • 25 days holiday in addition to bank holidays 
  • Annual Incentive Plan (company performance bonus) 
  • Multi brand discount up to 50% off – Coach, Kate Spade, Stuart Weitzman 
  • Private Healthcare with health assessment (Bupa) 
  • Bupa rewards - Financial wellbeing support and wellness discounts 
  • Private Dental Cover  
  • Eyecare vouchers 
  • Employee Assistance Program  
  • Employer Pension Contribution  
  • Gym discount  
  • Interest free season ticket loan 
  • Cycle to work scheme 


Our Competencies for All Employees

  • Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.


Our Competencies for All People Managers

  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person’s career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale
    and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.


Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at

Req ID:  112874

Job Segment: Account Executive, Outside Sales, Sales

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