Account Executive, Marketplace

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach and Kate Spade New York – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

Primary Purpose: The Account Executive will support the strategic and operational execution of product launches, driving in‑season performance to achieve sales and margin targets while playing a key role in building and maintaining partner relationships within the Tapestry Marketplace channel.  

The successful individual will leverage their proficiency in Online Trading to:

• Build strong, collaborative relationships with Marketplace partners, specifically Zalando, and ensure consistent trade engagement and key KPI’s are met and exceeded
• Support the Marketplace Manager with developing, maintaining and accelerating Marketplace platforms

• Drive performance against sales and margin targets, while proactively identifying in-season growth opportunities
• Support the timely execution of new product launches across multiple Marketplace channels
• Produce weekly trade reports and deliver actionable insights to guide trading decisions and drive growth
• Collaborate with the Marketplace team to identify regional product opportunities and emerging market trends, consolidating insights to inform seasonal and core assortment strategies
• Develop a strong understanding of products, consumer behaviour, and competitive landscapes within local markets, and share insights with key internal stakeholders to inform strategies
• Collaborate with the Marketplace Manager and local Inventory Management team to identify and communicate business risks and opportunities related to product investment and inventory strategy
• Partner with the Inventory Management team to ensure stock levels are optimised in alignment with upcoming promotional campaigns, marketing initiatives, and key trading periods

• Liaise with Content & Marketing teams to ensure category and gender specific platform content is optimised within global brand guidelines, while supporting a marketing strategy aligned with investment priorities

• Support efforts to maximise product visibility across sites
• Support the weekly and monthly execution of onsite content, including homepage updates, category and navigation banners, and other key visual elements
• Share monthly updates on new product arrivals and onsite launches to ensure alignment across teams and platforms
• Assist in developing communication tools to highlight business assortment strategies and provide monthly and quarterly hindsight
• Provide support to the Customer Service team by addressing retailer and customer queries as needed
• Foster strong relationships and build trust with regional teams across Inventory Management & Planning, Buying, Finance, Ecommerce and Marketing

The accomplished individual will possess: 

• Minimum 2 years’ experience working within a Marketplace business model, with a buying, merchandising or trading background
• Direct experience with Zalando is essential
• Knowledge of the luxury fashion or accessories market
• Experience across multiple categories in a planning environment
• Experience supporting European markets within a global brand or organisation
• Advanced Excel skills, including VLOOKUPs, Pivot Tables, and data analysis
• Strong numerical and analytical capability with solid financial acumen and a clear understanding of key financial drivers
• Creative problem-solver with strong strategic thinking and business judgment
• Able to make sound decisions under pressure and tight deadlines
• Proven ability to build effective global partnerships and collaborate successfully with diverse stakeholders at all levels
• Confident communicator with strong presentation skills, capable of delivering key messages to senior leadership

Please be advised that we are unable to provide visa sponsorship for this position. As such, you will only be considered if you already possess the right to work in the UK.

What Tapestry can offer you:  

• Hybrid working (Tuesday, Wednesday, Thursday in-office, Monday and Friday remote) 
• Flex Fridays (Option to finish early on a Friday) 
• 1 Paid Volunteering Day per year and opportunities to volunteer with global projects 
• Learning & Development opportunities 
• Internal mobility & career progression 
• Regular seasonal and cultural social events 
• Equity, Inclusion & Diversity initiatives which include employee business resource groups 

Other benefits include:  

• 25 days holiday in addition to bank holidays 
• Annual Incentive Plan (company performance bonus) 
• Multi brand discount up to 50% off Coach & Kate Spade New York 
• Private Healthcare with health assessment (Bupa) 
• Private Dental Cover  
• Free 24/7 support for family building, fertility, maternity & newborn care, and menopause with Maven  
• Eyecare vouchers 
• Headspace subscription 
• Employee Assistance Program 
• Employer Pension Contribution  
• Gym discount  
• Interest free season ticket loan 
• Cycle to work scheme 

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at http://www.tapestry.com/