Manager, Demand Planning

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach and Kate Spade New York – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

Primary Purpose: The Demand Planning Manager will lead inventory flow planning, sales data analysis and inventory optimization for the Tapestry (Coach & Kate Spade) EMEAI Wholesale & Distributor channel.  This role will develop a strategic product and inventory plan aligned with the global strategy, as well as monitoring regional stock optimization in partnership with key cross functional partners. The Demand Planning Manager will play an integral role in delivering inventory, fulfilment rates and margin targets whilst working cross functionally to optimize cross channel inventory opportunities.

In addition, the Demand Planning Manager will lead, coach and develop a team of three Demand Planners across Coach and Kate Spade, providing clear objectives, regular performance feedback and fostering a collaborative, high-performing team culture. 

The successful individual will leverage their proficiency in Demand Planning to:

• Own and maintain inventory reporting including monthly analysis on sales, inbound production deliveries, stock holding, product availability, out of stock prevention, and reorder analysis. Ensure optimal inventory levels are held to maximize sales and minimize inventory liability risk
• Build and present the Tapestry EMEAI Indirect unit level OTB plan based on top-down guidance, partnering with Inventory Management to align on the global strategy. Key metrics include sales, IMU, inventory turn and WOH targets at Dept/Class level, as well as creating investment strategy building blocks for key categories to ensure category alignment
• Oversee SKU level forecasting, ensuring depth is aligned with topline OTB plans. Use historical data and macro-economic factors to create an accurate product investment plan
• Own the monthly inventory reforecasting process, reviewing risks and opportunities with a focus on SKU level reforecasting for NOOS key product
• Chair the quarterly market hindsight meeting and guide the team to own regional analysis for cross functional leads 
• Ensure accurate forecast maintenance in the planning tool, both during buy cycle and monthly reforecasting/maintenance
• Partner closely with cross functional teams including Finance, Sales, Buying and Account Services to ensure inventory investments are aligned with the global strategy and requirements are met. Identify risks and opportunities and clearly communicate actions to mitigate and react according to a fast‑paced and constantly evolving environment
• Manage accurate receipt tracking into each distribution centre, ensuring on-time delivery and proactive risk management in partnership with the Operations team
• Share visibility and propose action plans for all EMEAI Indirect inventory with monthly reporting to both line manager and key cross-functional partners
• Build strong relationships, interact and collaborate with Sales, Operations, Finance, Buying, Inventory Management at all levels of the business

The accomplished individual will possess: 

• 5+ years’ experience in Demand Planning, Buying, or Inventory Management within retail, B2B, franchise, or wholesale environments
• BA/BS degree in Business, Finance, Economics, Supply Chain, or equivalent experience
• Highly analytical, with strong attention to detail and the ability to translate data into clear insights and actionable recommendations
• Strong people leadership skills, with experience inspiring, developing, and retaining talent
• Proven ability to manage multiple priorities in a fast-paced environment and perform effectively under pressure and tight deadlines
• Excellent communication skills, both written and verbal
• Intermediate to advanced Excel proficiency (macro experience is an advantage)
• Experience with planning systems, plus familiarity with SAP and MicroStrategy
• Comfortable presenting to and influencing senior stakeholders
• A proactive self-starter who can work independently while collaborating effectively as part of a team
• Ability to drive innovation, offering fresh perspectives and new ideas
• Adaptable and open to change, with the ability to navigate shifting priorities and new ways of working

Please be advised that we are unable to provide visa sponsorship for this position. As such, you will only be considered if you already possess the right to work in the UK.

What Tapestry can offer you:  

• Hybrid working (Tuesday, Wednesday, Thursday in-office, Monday and Friday remote) 
• Flex Fridays (Option to finish early on a Friday) 
• 1 Paid Volunteering Day per year and opportunities to volunteer with global projects 
• Learning & Development opportunities 
• Internal mobility & career progression 
• Regular seasonal and cultural social events 
• Equity, Inclusion & Diversity initiatives which include employee business resource groups 

Other benefits include:  

• 25 days holiday in addition to bank holidays 
• Annual Incentive Plan (company performance bonus) 
• Multi brand discount up to 50% off Coach & Kate Spade New York 
• Private Healthcare with health assessment (Bupa) 
• Private Dental Cover  
• Free 24/7 support for family building, fertility, maternity & newborn care, and menopause with Maven  
• Eyecare vouchers 
• Headspace subscription 
• Employee Assistance Program 
• Employer Pension Contribution  
• Gym discount  
• Interest free season ticket loan 
• Cycle to work scheme 

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person’s career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams: Blends people into teams when needed; creates strong morale
  and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at http://www.tapestry.com/