Wholesale Sales Coordinator (FTC)

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach & Kate Spade New York – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

Primary Purpose: The Wholesale Sales Coordinator will play a key role in supporting and growing Tapestry’s distributor business across the Middle East, Africa, and India (MEAI), helping to nurture partnerships and drive commercial success throughout the region.

The successful individual will leverage their proficiency in Sales to:

• Support the MEAI team during quarterly Full-Price, Outlet, Footwear (FTW), and Ready-to-Wear (RTW) markets by coordinating agenda planning, sharing relevant materials with accounts, facilitating order intake, assisting with presentation development, and conducting product performance analysis
• Maintain and update monthly sales and inventory trackers, ensuring data accuracy through thorough review, and producing comprehensive reports for both internal and external stakeholders
• Collaborate cross-functionally with Wholesale Customer Experience, Sales, and Finance teams to process invoices, credit notes, and debit notes efficiently and accurately
• Ensure seamless operational execution by fostering strong partnerships with Wholesale Operations, Customer Service and Demand Planning. Share updated order reports with accounts, coordinating timely deliveries, and serving as the primary point of contact for all shipment-related inquiries
• Partner with the Wholesale Customer Service team to proactively identify and mitigate monthly shipment risks, escalating any concerns to the Sales team and accounts to ensure timely resolution
• Support the Sales team with quarterly insights by compiling and analysing sales data, order details, and customer feedback
• Provide end-to-end support for MEAI projects, including new store openings, renovations, and other initiatives, from initial submission through to successful launch, ensuring smooth coordination and timely execution
• Assist in developing presentations for projects to internal cross-functional teams and senior management
• Collaborate with cross-functional teams on initiatives related to not-for-sale items, providing support with projections, budgeting, tracking, and invoicing
• Manage the upload and maintenance of brand assets across internal and external platforms

The accomplished individual will possess:

• Minimum of 1 years’ experience in Wholesale or Distributor/Franchise business models
• Proficiency in Microsoft Excel and PowerPoint
• Highly motivated with a results-driven mindset and a strong focus on achieving targets
• Exceptional communication and organisational abilities
• Confident, proactive, and collaborative
• Self-starter with the ability to independently manage tasks and adapt to shifting demands
• Thrives under pressure in fast-paced, high-performance settings while maintaining accuracy

What Tapestry can offer you: 

• Hybrid working (3 days working from the office, 2 days remote)

• Option to finish early on a Friday (Flex Fridays)
• 1 Paid Volunteering Day per year and opportunities to volunteer with global projects
• Learning & Development opportunities
• Internal mobility & career progression
• Regular Social Events - Seasonal & Cultural
• Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion council

Other benefits include: 

• 25 days holiday in addition to bank holidays
• Multi-brand discount up to 50% off Coach & Kate Spade New York
• Private Healthcare with health assessment (Bupa)
• Bupa rewards - financial wellbeing support and wellness discounts
• Private Dental Cover
• Free 24/7 support for family building, fertility and menopause with Maven 
• Eyecare vouchers
• Employee Assistance Program
• Employer Pension Contribution
• Gym discount

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at http://www.tapestry.com/