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Manager, Product Management, PIM


New York City, NY, US

Explore the possibilities across our global house of brands.

Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.

At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach, Kate Spade New York, and Stuart Weitzman. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible.

Job Title: Manager, Product Management, Product Information Management

Primary Purpose:

We're looking for a Manager, Product Management, Product Information Management to play a critical role on the enterprise level digital product team. You'll be instrumental in defining the features and driving the execution of new product features for Product information management system that will help delight our brands. You will actively solicit input from business stakeholders, understand a range of business processes and provide guidance on best practices for Product Information Management. You will also work closely with internal and external customers to execute new product features to meet the changing needs and requirements of users.

The role reports into the Sr. Manager, Digital Product Management for Tapestry.  It is beneficial to note that the enterprise-level Digital team, of which this role will be a part, is newly created, in conjunction with Tapestry’s ongoing strategy evolution as a stable of luxury fashion brands. The Product function is in its nascent stages at Tapestry and there is a large change management effort underway to introduce the organization to Digital Best Practices, establish the process of prioritization and outline appropriate scalable efficiencies for socializing the demonstrable revenue benefit of digital initiatives.

The successful individual will leverage their proficiency in Product Management to…

  • Partner with the merchants, copywriters, technology teams and other business stakeholders to ensure that Product Information Management features are properly defined, documented, planned, executed, and verified across all digital channels and banners using Product Information Management system.
  • Collaborate with key business and technology partners to generate ideas and execute key initiatives, owning a timeline and holding stakeholders accountable to dates and results.
  • Collaborate with key business and technology partners to define and implement process improvements that will save manual work, reduce quality issues, and enhance the customer experience.
  • Own specific functional areas which would require creating and tracking project plans, managing issues and risks, managing teams indirectly and directly, and creating succinct status reports.
  • Actively identify business opportunities, diagnose problems, identify risks, and drive issues to resolution.
  • Properly challenge established processes through review of business and functional requirements documents to ensure that products and features adhere to our vision and will deliver the expected quality and value.
  • Possess superb communication, time management, and organizational skills.
  • Demonstrate attention to detail and the ability to set and meet deadlines as well as provide direction and appropriate feedback.
  • Knowledge on Creating User stories, Agile Scrum methodology, Running Scrum meetings
  • Contribute and support the Product Information Management roadmap to add new features and functionality across all brands under Tapestry.
  • Define, establish and measure KPI’s around Product Information Management and the processes involved.
  • Move with agility to define, design and release iteratively great product that delight our brands.
  • Continually scan competitive landscape and technology advancements to identify best practices, emerging trends, and innovation opportunities in Product Information Management.
  • Identify and collaborate with business units or function data stakeholders to categorize issues/opportunities and to drive data consistency and quality.
  • Create and maintain product roadmaps, feature backlogs and product documentation such PRDs, user stories, use cases, user flows, logic flows, and functional specifications.


The accomplished individual will possess...

  • Bachelor’s degree with IT, business, computer science or technical focus preferred.
  • 4-6 years of Product Owner/Business Analysis experience preferably in Master Data Management/Product Information Management
  • Hands-on experience implementing Product Information Management across large e-commerce business.
  • Possess strong communication and presentation skills.
  • Excellent written and verbal communication skills—a compelling, impactful storyteller.
  • Proficient in MS Office, including Word and Excel
  • Basic knowledge of XML and/or computer programming. 
  • Excellent interpersonal, verbal, and written communication skills 
  • Ability to work effectively in team environment 
  • Able to communicate with technical and non-technical people. 
  • Experience in Visio or other process flow tool
  • Strong understanding of digital platforms and technologies; experience with SFCC platform preferred.

Our Competencies for All Employees

  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
  • Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Our Competencies for All People Managers

  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
  • Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. #LI-CE1 Visit Tapestry, Inc. at

Req ID:  88583

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

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