Senior Executive Assistant to the CEO

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. 

Primary Purpose: 

The Senior Executive Assistant is a key partner to the Chief Executive Officer (CEO), executing day-to-day activities and projects independently and efficiently to ensure the CEO achieves both her and the company’s objectives. The ideal candidate will have a proven track record of success in a fast-paced corporate environment, with relevant experience specifically supporting a CEO or other C-Suite executive. The Senior Executive Assistant will be a member of the CEO’s Office, and this position will report to the Chief of Staff. 

The successful individual will leverage their experience and capabilities in these areas:

Calendar Management:

• Independently prioritize (or deprioritize) meetings to align with CEO’s goals and objectives

• Effectively schedule meetings accounting for the CEO’s requirements for personal time and knowledge of global time zones
• Confirm all meetings in advance, ensure meeting purpose is specified, and pre-read materials are submitted
• Communicate daily activities, changes and issues in a timely fashion 
• Keep all parties informed of ad hoc adjustments to meeting times as required
• Maintain productive relationships with internal administrative, facilities and IT staff to facilitate effective meeting planning and scheduling
• Organize agendas, meeting rooms, supplies, written materials, AV needs, and/or meals as required
• Manage occasional personal appointments with discretion and confidentiality

Travel and Entertainment Management:

• Make domestic and international travel arrangements in line with company travel, entertainment and safety policies
• Ensure plans align with the CEO’s strategic goals and business needs and are designed to maximize her productivity
• Prepare detailed travel itineraries including dress requirements, meals and sufficient time for wellbeing
• Ensure administrative team at all trip locations understands CEO’s scheduling and travel requirements
• Proactively anticipate unplanned issues and be prepared to quickly implement solutions
• Efficiently provide the CEO’s Office second Executive Assistant with all documentation needed to prepare expense reports in accordance with company policies
• Develop and maintain a database of contact and follow up information from external meetings
• Maintain and update CEO’s location tracker in Excel; recommend business and personal travel agenda to ensure days in and out of New York City are accurately tracked
• Maintain accurate records and income tax supporting documentation of business and personal executive travel

Communication Management:

• Manage a high volume of emails, calls, and messages, screening communications to prioritize urgent matters
• Regularly review CEO’s inbox and partner with technology team to implement methods to reduce the volume of un-needed inbound emails
• Draft responses to emails and other written correspondence that align with the CEO's style and tone
• Partner with Communications team to set up and send CEO communications and meetings, such as global town halls, leadership meetings, etc.   
• Navigate all situations with professionalism, tact, confidentiality, and discretion

General Administration:

• Ensure CEO’s office runs smoothly, and all activities reflect CEO’s vision; serve as direct manager to CEO Office second Executive Assistant
• Serve as a “leader-among-equals” with the Senior Executive Assistants, providing guidance, mentorship and support that fosters camaraderie, cohesion and engagement

• Partner with IT department to ensure CEO’s laptop and devices are always in good working order, and up to date in line with company policies
• Partner with Executive Assistant and facilities team to ensure C-suite office space is appropriately designed, stocked, and working well
• Ensure deadlines are met, questions are answered, and requests are addressed proactively and promptly

Board of Directors Meetings Support:

• Make flight and hotel arrangements for outside directors, and ensure CEO Office second Executive Assistant makes all ground transportation arrangements required by directors, in line with company travel & entertainment policies
• Prepare expense reports to ensure directors are reimbursed for their allowable expenses (i.e. training and local transportation)
• Ensure arrangement of high-quality food/beverage service and meals for all in person board meetings
• Partner with General Counsel’s team on travel and associated arrangements for annual Board strategy meeting
• Track expenditures for Board travel and meals to support budget development and reviews; ensure expenditures remain within allowable budget 

The accomplished individual will...

• Possess at least 8+ years of Executive Assistant or similar experience, including 2-3 years supporting a C-suite executive; equivalent combination of education and experience will be considered
• Be available and responsive nights and weekends as necessary
• Be able to be in office up to 5 days per week as needed and in line with CEO’s schedule
• Operate independently, extrapolating and intuiting CEO’s preferences and needs based on previous experience
• Demonstrate confidence interacting with high-level executives and external stakeholders
• Have exceptional:
  • Interpersonal skills
  • Written and verbal communication skills
  • Judgment, professionalism and poise
  • Attention to detail and organizational skills
  • Time management skills
• Demonstrate the highest level of confidentiality and discretion
• Maintain composure and effectiveness in a fast-paced environment, and be comfortable and capable multi-tasking
• Be a collaborative team player with great initiative and a positive, can-do attitude
• Use superior follow-through and customer service skills
• Be proficient in using Microsoft Outlook, Word, Teams, Excel, and PowerPoint as well as Zoom, in both the PC and Mac environments, and be a quick learner of new technologies

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Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person’s career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams: Blends people into teams when needed; creates strong morale
  and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com

#LI-KS1; #LI-ON-SITE Visit Tapestry, Inc. at http://www.tapestry.com/

Work Setup: On-Site

BASE PAY RANGE $132,000 TO $165,000 ANNUALLY
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