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Sr. Director, HR Technology & Solutions


New York, NY, US

Explore the possibilities across our global house of brands. Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.


At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach, Kate Spade New York, and Stuart Weitzman. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible.

Our Global People Services team is seeking a hands-on leader to own the strategy, design, development and implementation of global HR technology, processes, policies and practices that enable activities across the entire talent lifecycle. In this role, you will ensure that processes and systems are scalable, sustainable, and have an impact on the long and short-term performance of the entire organization. You will drive continuous improvement within the HR function drawing on proven methodologies and leading-edge HR thinking on initiatives. You’ll partner with HR Shared Services leaders globally, as well as other HR groups and IT, to ensure a consistent and seamless end-to-end employee experience, while continually improving and streamlining processing, reporting and auditing.


The successful individual will leverage their proficiency in HR Technology to:

  • Optimize HR systems (SuccessFactors, EC Payroll, WorkForce Software) to meet workforce requirements, crafting opportunities for the simplification and automation of manual processes to drive accuracy and completeness. 
  • Perform regular business process reviews, reviewing improvement lists, making ongoing suggestions and building plans to put into action.
  • Develop and implement strategies for HR systems, reporting/analytics, and end-user experience.
  • Lead a high performing team with a culture of accountability that ensures delivery of timely and quality services that meet Service Level Agreements. 
  • Plan for needed resources, team structure and funding 
  • Lead projects: obtaining key partner agreement, developing requirements, building/testing, preparing plan for change management, go live, and conducting post-mortem feedback improvements.
  • Balance vendor relationships as an extension of the team. 
  • Partner with the VP, Global People Services on RFI and RFP efforts. 
  • Lead system upgrades / migrations.
  • Use SuccessFactors to provide analytical tools that align with talent development, performance management, workforce planning and HR analytics. 
  • Lead compliance efforts through SOX, Corporate Audits, internal/external audits, and Privacy (GDPR, CCPA).


The accomplished individual will possess:

  • Critical thinking, judgement and evaluation as it relates to data and storytelling.
  • Ability to make connections across technology, process, service, and COE’s.
  • Excellent time management, written and verbal communication, and follow-up skills.
  • Strong understanding of SaaS/Cloud, database relationships, end-to-end technology platforms.
  • Ability to handle cross-functional projects and initiatives.
  • Ability to manage multiple priorities and evaluate and utilize resources as needed.
  • Ability to challenge convention. 
  • Ability to relate to, influence and collaborate with employees at all levels in the organization globally.


An outstanding professional will have:

  • 10+ years of relevant experience, primarily within the HRIS field with at least 3 years leading a team and developing HR technology strategy.
  • Experience leading a team within a HRIS or HRIT function or alternatively as a leader of Product Managers. 
  • SuccessFactors experience preferred, but not required.
  • Experience leading cross functional projects.
  • Working knowledge of global data privacy laws.

Our Competencies for All Employees

  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
  • Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.


Our Competencies for All People Managers

  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
  • Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.


Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. *LI-JW1 Visit Tapestry, Inc. at

Req ID:  61197

Job Segment: HR, Human Resources Director, HR Manager, Performance Management, HRIS, Human Resources