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Director, Program Manager OMS


North Bergen, NJ, US

Explore the possibilities across our global house of brands. Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story. At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach, Kate Spade New York, and Stuart Weitzman. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible.


  • Management
    • Play a leading role in running the delivery of large-scale cross-functional projects spanning teams and divisions in and outside of Tapestry Inc.
    • Leads scope alignment and definition sessions, identifies program critical success factors and drives mitigation of significant issues and risks
    • Provide leadership operational and technical reports on performance and advise how to best achieve performance goals and results
    • Schedule and coordinate recurring and newly scheduled work required to monitor program schedules for all tasks and opportunities
    • Develop and monitor program budget to meet fiscal objectives
    • Establish milestones and monitor adherence to plans and schedules
    • Assess and manage change, risk, and resource plan across program
    • Defines effective program management processes, structure, roles, and responsibilities to successful execution and delivery of business objectives
    • Manages geographically dispersed business teams, off-shore development teams, and third-party vendors
    • Supervise managers, provide feedback and work on averting potential problems
  • Communication and Reporting
    • Manages multiple technical teams providing technology and methodology leadership ensuring the delivery of elegant and innovative solutions to high impact business opportunities.
    • Provides management visibility into project status while executing effective decision-making, approvals, and direction
    • Create reports and presentation for senior management


  • Program Management experience minimum 8 years relevant consulting or industry experience in mobile, user experience, digital or ecommerce
  • Minimum 5 years of experience managing technology engagements
  • Scrum certification or experience
  • Project Management Professional (PMP) certification or other project/program management training
  • Demonstrates expert level experience in all aspects of Project Management plan-driven methodology
  • Knowledge and hands-on understanding of eCommerce platforms. Salesforce Commerce Cloud/ Demandware preferred.
  • Experience in creating technical and operational requirements documentation from discovery through test and signoff
  • Experience managing multiple projects, cross-functional teams and priorities.
  • Understanding of the project lifecycle and experience of various project development methodologies
  • Capable of working independently, on your own initiative, to an agreed action plan
  • Strong leadership skills
  • Strong time management and organizational skills, and attention to detail
  • Familiarity with Atlassian tools (Confluence, Jira)
  • Possess excellent writing and documentation skills, oral communication, and interpersonal skills.
Req ID:  93790

Nearest Major Market: New York City
Nearest Secondary Market: Newark