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Program Director


North Bergen, NJ, US

Explore the possibilities across our global house of brands.

Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.

At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach, Kate Spade New York, and Stuart Weitzman. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible.

Purpose:  The Program Director will play a leading role in running the delivery of large-scale cross-functional projects spanning teams and divisions in and outside of Tapestry Inc.


The successful individual will leverage their proficiency in Program Management to...



  • Lead scope alignment and definition sessions, identifies program critical success factors and drives mitigation of significant issues and risks
  • Provide leadership operational and technical reports on performance and advise how to best achieve performance goals and results
  • Schedule and coordinate recurring and newly scheduled work required to monitor program schedules for all tasks and opportunities
  • Develop and monitor program budget to meet fiscal objectives
  • Establish milestones and monitor adherence to plans and schedules
  • Assess and manage change, risk, and resource plan across program
  • Define effective program management processes, structure, roles, and responsibilities to successful execution and delivery of business objectives
  • Manage geographically dispersed business teams, off-shore development teams, and third-party vendors
  • Supervise managers, provide feedback and work on averting potential problems

Communication and Reporting

  • Manage multiple technical teams providing technology and methodology leadership ensuring the delivery of elegant and innovative solutions to high impact business opportunities.
  • Provide management visibility into project status while executing effective decision-making, approvals, and direction
  • Create reports and presentation for senior management

The accomplished individual will possess…

  • BS is Computer Science or related technical field preferred
  • Program Management experience - minimum 8 years relevant consulting or industry experience in mobile, user experience, digital or ecommerce
  • Minimum 5 years of experience managing technology engagements
  • Scrum certification or experience
  • Project Management Professional (PMP) certification or other project/program management training
  • Demonstrated expert level experience in all aspects of Project Management plan-driven methodology
  • Knowledge and hands-on understanding of eCommerce platforms. Salesforce Commerce Cloud/ Demandware preferred.
  • Experience in creating technical and operational requirements documentation from discovery through test and signoff
  • Experience managing multiple projects, cross-functional teams and priorities.
  • Understanding of the project lifecycle and experience of various project development methodologies
  • Capable of working independently, on your own initiative, to an agreed action plan
  • Solid leadership skills
  • Solid time management and organizational skills, and attention to detail
  • Familiarity with Atlassian tools (Confluence, Jira)
  • Excellent writing and documentation skills, verbal communication, and interpersonal skills.


Our Competencies for All Employees

  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
  • Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Our Competencies for All People Managers

  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
  • Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. #LI-JW1 Visit Tapestry, Inc. at

Req ID:  71590