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Sr QA Manager, Unified Commerce - Automation and Load Testing


North Bergen, NJ, US

Explore the possibilities across our global house of brands.

Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.

At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach, Kate Spade New York, and Stuart Weitzman. We share a profound belief in both our individual and collective potential and know that with hard work and dedication, anything is possible.

The successful individual will leverage their proficiency in Unified Commerce to..


  • Lead QA Automation, Load testing, and ensure quality of solutions delivered to projects across E-Commerce and Omni-channel.
  • Lead End to End Automation across key enterprise applications
  • Define Automation Roadmap, Strategy, and Scope in conjunction with Project roadmap to expand regression testing coverage and drive for better quality releases to production.
  • Collaborate with Functional QA leads and project team for automation planning, implement necessary process and goal towards automation driven testing within the same development Sprint Cycles
  • Identify Load testing needs and own from planning, execution to closure
  • Identify risks, suggest and negotiate appropriate mitigation to the risks.


An outstanding professional will have...


  • 10+ years of Quality Assurance experience
  •  5+ years of professional experience managing large teams in Ecommerce, Omni-channel intensive organizations focused on Automation driven testing
  • Expertise in designing and developing Automation scripts using tools like Selenium/UFT/TOSCA
  • Working experience in load testing tools likes Jmeter, Load runner, Blazemeter etc
  • Knowledge in working CI/CD environment using Jenkins, GIT, Bitbucket etc.
  • Strong people management skills with proven ability to attract, hire, motivate and develop the best talent.
  • Proven track record of testing full systems and knowledge of change control process & build acceptance with a keen eye on quality and timely delivery.
  • Exceptional debugging and diagnostic skill set.
  • Daily use of project/task management/ticket tracking software system.
  • Practical Salesforce Commerce Cloud/Demandware, IBM Sterling OMS, Aptos POS knowledge a plus.
  • Must be detail-oriented, reliable and have the ability to work both in a team environment and alone with minimal direction and supervision.


  • Bachelor's Degree in Computer Science, Engineering or related field or equivalent experience
  • Excellent Analysis, problem-solving, time management skills
  • Ability to conform to shifting priorities, demands and timelines
  • Possess a positive attitude and ability to work in a collaborative and energetic team environment
  • Ability to manage multiple projects at one time, often with changing requirements as needed

Our Competencies for All Employees

  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
  • Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Our Competencies for All People Managers

  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
  • Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. #LI-CE1 Visit Tapestry, Inc. at

Req ID:  86899

Nearest Major Market: New York City
Nearest Secondary Market: Newark