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Product Owner, Business Solutions, Remote


North Bergen, NJ, US

Explore the possibilities across our global house of brands.


Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.


At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach, Kate Spade New York, and Stuart Weitzman. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible.



The primary purpose of this position is to serve as liaison between business and technology partners in the development and delivery of an Omni-solution for all global Tapestry brands.


The successful individual will leverage their proficiency in..

  • Leading and facilitating business requirement and design solution meetings by working with users and vendors.
  • Lead and prioritize features/capabilities for the development team to work on.
  • Documenting existing business and operational processes as well as future state
  • Performing detailed analysis, prepare Business Requirements Documents, functional specifications, review vendor specifications ensuring requirements are accurately addressed. 
  • Creating and maintaining Jira Epic, features, stories and related work tasks, providing and updating as necessary the Acceptance Criteria.
  • Participating in all project stand-ups, defect triage, and sprint planning activities.
  • Understanding Host applications and perform integrated testing with host.
  • Creating communication and training strategies to support user acceptance testing and implementation.
  • Creating reference, procedural and training materials for multiple audiences
  • Reviewing and/or conduct training as needed and participate in rollout/implementation.
  • Providing support to business partners


 The accomplished individual will possess...

  • Have experience being an OMS product owner and comfortable in making decisions in a big global OMS implementation
  • Have experience conduct training to stores and or call center
  • Can work independently and deal with ambiguity, and comfortable in making tough decisions with little information.
  • Proactive self-starter who can drive to conclusion with little to no direction
  • Able to work with a big and diverse teams with many different personalities
  • Strong analytical and problem solving skills
  • Willing to work overtime to accomplish a goal
  • Strong inter-personal, communication, organization skills and initiative.
  • Experience with Agile methodology and Jira handling multiple priorities and reprioritize accordingly.
  • Ability to provide direction to Vendors.
  • Able to work with a diverse set of stakeholders
  • Experience with global Order Management System implementation.
  • 4 years project management or business analyst experience
  • 2 years Retail industry experience, with a focus on store operations, in-store systems and host interfaces and systems
  • Bachelor’s degree preferred.


Your internal title for this role will be Senior Analyst, Business Solutions.


Our Competencies for All Employees

  • Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.


Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. #LI-RE1  Visit Tapestry, Inc. at

Req ID:  91588

Nearest Major Market: New York City
Nearest Secondary Market: Newark