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eCommerce Integration Engineer

Tapestry

North Bergen, NJ, US

Explore the possibilities across our global house of brands.

Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.

At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach, Kate Spade New York, and Stuart Weitzman. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible.

eCommerce Integration Engineer

 

Purpose

Design, test, and support integrations between Tapestry eCommerce platform and enterprise and third-party systems as part of capital initiatives and ongoing system maintenance.  Requires technical expertise to analyze business needs related to the exchange of data between source and target systems, translate those needs into technical specifications and facilitate development, testing and ongoing support to ensure business continuity. Must be resourceful with a high sense of urgency to maintain business-critical systems.

 

The successful individual will leverage their proficiency in eCommerce to...

  • Design, test, and support integrations between retail ecommerce sites and enterprise and third-party systems.
  • Work directly with the enterprise, and third party development teams and solution architects to understand requirements.
  • Translate business requirements into detailed technical specifications and interface mappings.
  • Coordinate system modifications through a change control process.
  • Coordinate with internal and third-party development teams to implement modifications and bug fixes, as required.
  • Communicate with management team, development vendors, and business area experts to improve functionality, resolve issues, and improve consumer satisfaction.
  • Create run books to transition new functionality to support.
  • Act as Level 3 and 4 support for any issues related to eCommerce integrations.
  • Escalate issues, maintaining ownership of issues through resolution.

 

The successful individual will possess...

  • Solid technical acumen for troubleshooting and problem solving.
  • Ability to quickly assess issues and react to changing circumstances and new information.
  • Ability to communicate effectively to IT management as well as business area experts with skills such as empathetic and active listening, and clearly and patiently articulate solutions.
  • Able to work in a fast-paced environment, including prioritizing and multi-tasking while paying close attention to detail.
  • Flexible to work on different platforms.
  • Exceptional verbal, written, and presentation skills.
  • Understanding of APIs and Web Services.
  • Experience with Postman a plus.
  • Experience with Salesforce Commerce Cloud (SFCC) Business Manager a plus.

 

The outstanding individual will possess...

  • Minimum 5 years as an Analyst/Developer
  • Bachelor’s degree in Computer Science, MIS, Business or related field preferred.
  • eCommerce experience strongly preferred.
  • Retail Experience preferred but not essential.

 

Our Competencies for All Employees

  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
  • Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Our Competencies for All People Managers

  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
  • Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. #LI-KS1 Visit Tapestry, Inc. at http://www.tapestry.com/

Req ID:  71453


Nearest Major Market: New York City
Nearest Secondary Market: Newark