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Clerk

Tapestry

North Las Vegas, NV, US

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

 

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. 

 

Job Title: Warehouse Clerk (Global Fulfillment and Logistics)

Location: North Las Vegas, NV—On site

 

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

 

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

 

Primary Purpose: The Warehouse Clerk will work in our  new fulfillment center in North Las Vegas in various functions, performing elevated tasks and/or entry level leadership responsibilities. Positions may include inbound, outbound, inventory, returns, and shipping department functions.

 

The successful individual will leverage their proficiency to...

 

Inbound:

  • Create daily receipt schedule by analyzing shipment reports provided by freight forwarders.
  • Assist in managing departmental volume flow and communicates gaps to ensure work is available and all areas are operational.
  • Build strong relationships with corporate partners and vendors to maintain scheduled receipts, but be able to adapt and make adjustments with vendors pending business needs.
  • Utilize Warehouse Management (WM) and other reporting tools to determine status and resolve cases within the department.
  • Monitor cycle counts, including inventory control, to improve overall department accuracy.
  • Use accurate data entry skills for multiple programs.
  • Partner with Foreign Trade Zone (FTZ) team to provide necessary paperwork verifying goods received.
  • Accurately update and distribute required reporting.
  • Manifest and verify received Advanced Shipping Notice (ASNs) are complete and troubleshoot any discrepancies.
  • Assist with any offsite inventory management process.  Validate inventory at offsite locations for accuracy.
  • Pro-active support in open order research and resolution for open waves/orders.
  • Be involved in special projects, department enhancements and supports leadership as needed.
  • Provide back up support to peers and Team Leader (TL) as necessary.
  • Maintain and Update documentation as required

 

Outbound:

  • Works closely with leadership and Labor Management (productivity tool) Coordinator to input and maintain accurate daily productivity in Labor Management while identifying and communicating anomalies and trends
  • Conducts a weekly inventory on all Distribution supplies and calculates usage to aid in order placement
  • Accurately updates and distributes required reporting
  • Assist in monitoring and closing tasks in the Workflow Helpdesk
  • Assists in managing departmental volume flow and communicates gaps to ensure work is available and all areas are operational
  • Pro-active support in open order research and resolution for open waves/orders
  • Assist with managing to multiple daily deadlines
  • Involved in special projects, department enhancements and supports leadership as needed.
  • Provides back up support to peers and Team Leader as necessary
  • Maintain and updates reporting and documentation as required

 

Inventory:

  • Maintain the accuracy of information in Item Master. Will partner with receiving to analyze new receipts and obtain critical dimensions and other pertinent information and enter into WM.
  • Research issues with active inventory and outbound orders to identify and resolve root cause issues.
  • Manage Cycle Count Program for Fulfillment.
  • Assist in the monitoring and closing of tasks in the Workflow Helpdesk.
  • Uses available tools to forecast needs and partners with Fulfillment to best determine storage strategies for new product being received.
  • Researches issues with cartonization and weight variances to identify and resolve root cause issues.
  • Monitors in-house and offsite inventory levels, ordering inventory as necessary to insure that the proper inventory is offsite to fulfill orders. Partners with the Reserve & Receiving teams to manage offsite transfers.
  • Accurately updates and distributes required reporting.
  • Assists in managing departmental volume flow and communicates gaps to ensure work is available and all areas are operational.
  • Pro-active support in open order research and resolutions for open waves/orders.
  • Involved in special projects, department enhancements, and supports leadership as needed.
  • Provides back up support to peers and Team Leader as necessary.
  • Maintains and updates documentation, including Standard Operating Procedures (SOPs) as required.

 

Returns:

  • Plan and monitor the inbound Returns volume into the distribution center.
  • Assist in the timely receipt of parcel packages into the facility and ensuring parcel packages are accurately routed and delivered to their destination/recipient – utilizing WITS tool.
  • Assist in the id and delivery of parcel packages to their recipients.
  • Analyze and plan priorities of incoming volume from all three channels – Retail, Wholesale, and Direct to Consumer, and assign highest volume retail and wholesale skus into reserve locations.
  • Provide updates and respond to a variety of internal & external customers regarding statuses of RAR’s, STO’s, PO’s and DTC returns processed.  
  • Train, support, and provide feedback to associates regarding standard dept. processes.
  • Utilize Ecometry to resolve Direct to Consumer return problems; provide return order status.
  • Order and monitor supplies inventory for items needed in the Returns department.
  • Support Special Projects team on updates and communications.
  • Daily usage of WMS to update and adjust inaccurate inventory.
  • Knowledge of S4 to research inbound Retail return transfers.
  • Advanced Microsoft Office applications: Excel, Word, and PowerPoint.
  • Understanding of tracking through multi-company websites
  • Perform other duties as assigned.

 

Shipping:

  • Monitor Open Wave report on a daily basis to ensure that orders are processed within 24 hours of wave and shipped according to schedule
  • Monitor Remaining Retail report throughout the day to ensure orders are delivered to shipping timely to be loaded on correct trailers by their specified cut time
  • Provide necessary paperwork to accounts’ traffic department to assign authorized carrier
  • Coordinate pick-up of shipments with carriers. Communicate with carriers for updated ETAs and/or follow up.
  • Inform Account Services of potential shipping problems or delays
  • Coordinate with accounts, freight forwarders, and/or other entities to route all North American and International wholesale volume.
  • Analyze findings to understand operational gaps and partner with Team Leader and Warehouse/Customer Service teams to take action.
  • Review routing guides regularly and have an understanding of International account requirements to support accuracy of shipments
  • Compiles and updates Shipping reports
  • Complete other duties as assigned.

 

 

The accomplished individual will possess...

  • High school diploma or equivalent.
  • More than one year of experience in a clerical, customer service or related warehouse function.
  • Intermediate Microsoft Office skills.
  • Excellent verbal and written communication skills.
  • Strong decision-making, problem solving, organizational and follow up skills.

 

An outstanding professional will have…

  • College degree
  • Three or more years of support roles within Logistics, Distribution or related warehouse functions

 

Our Competencies for All Employees

  • Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person’s career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale
    and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

 

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at http://www.tapestry.com/

 

 

Req ID:  106669


Nearest Major Market: Las Vegas

Job Segment: Clerical, Logistics, Data Entry, Administrative, Entry Level, Operations

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