Analyst, Global Procurement Operations

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. 

Primary Purpose: The primary purpose of this position is to drive and own the supplier setup process for new Japan suppliers and proactively facilitate the Procure-to-Pay process in Japan.

The successful individual will leverage their proficiency in Procure-to-Pay, Customer Support and Issue Resolution to:

• Drive and own new supplier setups to completion by working with requestor, supplier, and internal approvers to ensure timely and smooth setup
• Proactively Work cross functionally to ensure necessary approvals and due diligence is completed for new suppliers with speed
• Provide Japanese/English translations for vendors and/or Third Party Due Diligence approvers
• Clearly and proactively communicate status to project/team leads, and stakeholders as needed
• Use accurate analysis, demonstrate strong project management skills, and exercise sound judgment to effectively solve problems, drive for results, and mitigate risk which would be monitored through KPIs
• Develop and maintain trust and confidence of team members and business stakeholders
• Champion Ariba/BuyingHub within local markets

• Educate and empower end users by organizing and leading training sessions throughout the region

• Facilitate update/change requests via ServiceNow for supplier updates/changes
• Translate training documents and guides from English to Japanese when needed

• Serve as a point of escalation among senior leadership, the support team, and other business stakeholders in region
• Work cross-functionally between multiple teams within Tapestry and external partners to enhance Buying & Invoicing and Supplier Management processes
• Collaborate with global/local team on projects and optimization efforts
• Review and refresh training material and reference guides on a regular cadence, and deliver training to global audiences at all levels of the company
• Work independently with minimal guidance, understanding when to escalate / provide visibility to leaders & stakeholders
• Develop metrics, tools, and dashboards to track and report on key system metrics and efficiencies

• Additional tasks as needed

The accomplished individual will possess...

• Bachelor’s degree in business or technology (or other related degree programs)

• Proficient in Japanese and English

• Excellent interpersonal skills with strong oral and written communication and facilitation skills
• Strong facilitation skills to communicate and educate stakeholders across the Company
• Strong demonstrated analytical thinking and problem-solving skills

• Strong project management skills and results orientation

• Experience with global collaboration and good teamwork skills to work with other Company departments to plan and execute enhancements to the above technologies
• Demonstrated success in gathering data, conducting analyses, and generating high quality outputs
• Customer support mentality and experience, whether internally- or externally-facing, including an ability to prevent escalations

• Ability to collaborate on international projects
• Advanced Microsoft Excel user knowledge and skills for key excel capabilities, functions and formulas

• 1-3 years of experience with Procurement technologies and related ERP integration preferred
• Excellent organization, time management, and influencing skills and the ability to work both independently and as part of a collaborative team Experience with process, quality control, and workflow management preferred
• Understanding of leading Procurement to Pay(P2P) technology practices and trends; General experience of system administration is a plus

• Understanding of basic Japan local business practice of order to cash flow is a plus

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person’s career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams: Blends people into teams when needed; creates strong morale
  and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at http://www.tapestry.com/