Director, Principal Omni Architect

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Position Title: Director, Principal Omni Architect
Reports to: Head of Japan IT (located in Tokyo), dotted to Global Digital Architect (located in US)
Location: Tokyo
 

Primary Purpose:
Design and deliver architectural initiatives that drive revenue and/or improve efficiency in line with business strategy. The individual will maintain an in-depth view of the organization’s technologies and architectures and will mentor and lead domain architects through program deliverables.  This role will be accountable for an aspirational roadmap for the Omni Solutions with a focus on industry specific trends and emerging technologies, strategic differentiators, and total cost of ownership.  The individual will present and socialize the current and future state to various omni stakeholders.  This role will be responsible for our international expansion of the unified commerce architecture across Ecommerce landscape.

Key Responsibilities:
•    Define the future state technology strategy for key business capabilities, align with key business and technology stake holders and establish vision and platform roadmap 
•    Evaluate emerging technologies and trends and build a path for adoption into the current technology stack
•    Align international solutions within the global architectural frameworks across entire Omni Stack (E-comm, Retail, Customer Engagement incl. CRM)
•    Partner with multiple teams to create prototypes and proof of concepts
•    Conduct evaluation of 3rd party solutions relative to business requirements and processes and guide formulation of solution recommendations
•    Conduct feasibility assessment and impact analysis to support strategic and tactical business needs
•    Evaluate, design, scope, and document integration effort for new products, processes, technologies, and solutions 
•    Proactively identify systems / tools that needs a technology refresh and create the future state point of view
•    Create and Maintain key architecture artifacts – current state, transition state and future state of the overall digital ecosystem and establish point of views
•    Establish non-functional requirements across platforms and ensure the overall architecture is scalable, performs well and supportable
•    Mentor and guide other architects / IT Engineers through solution engineering and adherence to established processes

Requirements:
•    Minimum 10 years of Digital Solution Architecture experience in Retail or Consumer web environment
•    Experienced in working across global teams and adapting architecture to meet regional technology needs.
•    Should have strong communication, leadership and negotiation skills to work closely with business and other cross-functional teams in matrix organization.
•    Excellent analytical and technical skills and ability to lead, direct and challenge teams in process, methods and approach.
•    Strong understanding of Ecommerce ecosystems and processes that include end-to-end data flows and processing from order management, fulfilment, payments, customer service and other back-end systems
•    Business level of English and Japanese skills
•    Ability to understand issues and system errors from a technical standpoint
•    Ability to manage uncertainties/conflicts and steer towards alignment.
•    Adaptable and flexible person

Preferred Knowledge/Skills:
•    Bachelor’s degree in computer science, MIS, Business or related field
•    Experience with E-commerce platforms such as Salesforce Commerce Cloud, Oracle ATG, WebSphere Commerce etc.
•    Knowledge of Retail and Customer Engagement systems such as POS, SIM (Store Inventory Management), Line, Clienteling and CRM.
•    Experience in headless architecture, progressive web apps as well as API Orchestration with an overarching focus on performance optimization
•    Experience in implementation and integration of various solutions such as Product Information Management (PIM), Content Management Systems (CMS), Digital Asset Management (DAM) and A/B Testing Solutions
•    Knowledge of Order Management, ERP and Warehouse Management solutions / capabilities
•    Deep understanding of Content Delivery Networks, Network traffic routing and Service Workers
•    Strong understanding of Micro services, APIs 
•    Knowledge of Sales Force Marketing Cloud and Sales Force Service Cloud is a plus
•    Knowledge of IT security and regulatory compliance (PCI, PII, etc.)
•    Demonstrated ability architecting multi-tenant systems and platforms with a focus on building reference application, across a variety of platforms
•    Deep understanding of Payment and Order Management systems and integration concepts – REST, SOAP, Batch, SFTP, API Gateways
•    Prior development experience in JavaScript - node.js, React, Angular.js along with, PHP, Java, SQL

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person’s career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams: Blends people into teams when needed; creates strong morale
  and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at http://www.tapestry.com/