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Supervisor I

Kate Spade

McLean, VA, US

since our launch in 1993 with a collection of six essential handbags, kate spade new york has always stood for optimistic femininity. today, our brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. polished ease, thoughtful details and a modern, sophisticated use of color—kate spade new york’s founding principles define a unique style synonymous with joy. under the vision of creative director nicola glass, we continue to celebrate confident women with a youthful spirit.

kate spade new york is part of the tapestry house of brands.

 

 

 

Primary Purpose

The Supervisor assists store management by ensuring a customer focus on the sales floor with exceptional floor supervision. As an integral member of the team, you will help to maximize store productivity and profitability by assisting in teambuilding and staff development, goal setting, and by ensuring compliance with all Kate Spade standards.

We are looking for an exceptional Supervisor that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Kate Spade Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career

 

 

PROFILE

The successful individual will leverage their proficiency to:

Creates a high energy, sales and service focused environment;

Ensures all customers are being serviced according to the Kate Spade approach standard;

Inspires team to meet and exceed performance standards;

Takes initiative to act on development needs;

Maintains a confident and/or commanding floor presence;

Acts as advocate for the team;

Creates partnerships with team members;

Represents the brand appropriately in all situations.

The accomplished individual will possess:

Experience in a retail service environment in a position of management;

Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook;

Ability to communicate effectively with customers and staff and maneuver the sales;

Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays.

kate spade new york is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. all employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. these decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. visit kate spade new york at www.katespade.com.

Req ID:  50818


Nearest Major Market: Washington DC

Job Segment: Retail Sales, Retail