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eCommerce Assistant

Kate Spade

New York, NY, US

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy. 

Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

Essential Duties and Responsibilities

  • Responsible for product lifecycle for E-commerce businesses, which includes: managing and maintaining site catalogs and uploading end-to-end product details across sites
  • Execute site updates to ensure error free and timely product launches
  • Daily use of Salesforce Commerce Cloud (formerly Demandware) to manage site updates
  • Ability to create compelling, trend-driven and brand appropriate product categories based on product attribution, merchandising feedback, current trends and analysis of product and category metrics
  • Collaborate with E-commerce buyers to fully understand product assortment, deliveries, merchandising strategy and pre-order and back-order requirements
  • Partner with the operations and customer service team to proactively facilitate and resolve issues and escalations
  • Assist manager and team members with ad-hoc reporting and special projects
  • Execute and deliver internal monthly reporting to relevant departments
  • Review quality assurance desktop & mobile sites daily for issues and identify areas of opportunity
  • Based on competitive findings, recommend changes, updates and improvements to support the company’s objectives
  • Responsible for ongoing QA in partnership with Tapestry digital teams
     

Qualifications

  • Bachelor’s Degree
  • 1-2 years of related E-commerce experience
  • Exceptional attentional to detail and highly organized within a fast paced, dynamic environment
  • Strong capacity for multi-tasking, working independently and time management
  • Must be highly collaborative
  • Must have strong communication skills

Our Competencies for All Employees

  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
  • Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

 

Our Competencies for All People Managers

  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
  • Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

 

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at #LI-MS1 www.katespade.com

 

Req ID:  86734


Job Segment: Merchandising, Retail