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Supervisor I

Kate Spade

Simpsonville, KY, US

since our launch in 1993 with a collection of six essential handbags, kate spade new york has always stood for optimistic femininity. today, our brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. polished ease, thoughtful details and a modern, sophisticated use of color—kate spade new york’s founding principles define a unique style synonymous with joy. under the vision of creative director nicola glass, we continue to celebrate confident women with a youthful spirit.

kate spade new york is part of the tapestry house of brands.

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Client & Service Expert:

  •   Partner with Store Manager to develop business driving initiatives that build a repeat business or attract a new

    customer to the store.

  •   Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.

  •   Ensure all associates complete the sales training program and develops strong product knowledge across all

    categories.

  •   Model and supervise the selling environment, provide consistent coaching on sales training process in order to

    ensure the highest level of customer service and sales.

    Leadership Presence:

  •   Achievement of personal sales goals.

  •   Educate team on sales plans, personal sales goals, store stats and drives team to achieve them.

  •   Ensure the highest level of service is provided to all customers through extensive product knowledge and the

    completion of product profiles.

  •   Foster a team environment by creating a fun, competitive, inviting atmosphere.

    Building Brand Equity:

  •   Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.

  •   Ensure brand and operating standards are met to support brand consistency.

  •   Ensure store presentation standards are achieved and maintained.

    Operational Excellence:

  •   Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.

  •   Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory.

  •   Adherence to Kate Spade loss prevention policies and operational procedures.

    Qualifications:

    Education & Experience Required:

 Minimum 2-3 years’ experience in luxury goods or a comparable retail environment

 College degree preferred

Skills and Abilities Required:

  •   Strong written and verbal communication skills

  •   Detail oriented

  •   Proactive ability to multi task and prioritize

    Physical Requirements:

  •   Available to work store schedule, as needed, including evenings and weekends

  •   Standing for extended periods of time

  •   Able to safely lift boxes up to 40 pounds

  •   Comfortable climbing ladders

Req ID:  50933


Nearest Major Market: Louisville

Job Segment: Loss Prevention, Retail