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Yorkdale Toronto Sales Lead

Stuart Weitzman

Toronto, ON, CA

Stuart Weitzman is a leading luxury accessories brand that is synonymous with strength in femininity. Defined by an energetic, modern and bold attitude, SW is known for its unique approach to melding fashion, function and fit in every silhouette. The brand’s focus on creating timeless, effortless shoes and handbags that are engineered to empower women with both confidence and comfort has resonated around the world, as SW is now available in all corners of the globe through an array of websites, boutiques and retail partners.

 

Stuart Weitzman is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation and inclusivity.

SALES LEAD MANAGER 

 

Summary: Sales Leads drive and inspire the client and sales experiences within the boutique, through strong leadership, clienteling and productivity. They play a critical role in the business by partnering with the Store Manager to acheive growth by coaching and inspiring their team, and devising strategies to leverage the tools provided to meet sales targets and participate in people development. 

 

 

Essential Duties and Responsibilities

  • People development 
  • Partner with the store manager to develop a high powered selling team through strong coaching in the moment, feedback and leaderhsip by example 
  • Strong business acumen and awareness of key KPIS in retail and how to amplify performance through key controllables - driving both team and store metrics through creativity, constant coaching in the moment and example setting. 
  • Visual merchandising background is an asset. Must exhibit creativity and an eye for the artistry of presentation to effectively create visual stories that appeal to our market. Must effectively exhibit the ability to visually strategize when creating merchandising stories. 
  • Reliable to open and close the boutique with knowledge in cash handling procedures and must have loss prevention training
  • Partner with the store manager to build an effective team through recruiting and talent acquisition. 
  • Assist in floor sets 
  • Manage specific areas of responsiblity delivered by the store manager on a consistent basis 
  • Manage and participate in operational aspects/deadlines within the store and delgate tasks without supervision of store manager - must effectively be able to build shared direction within the team. 
  • Required to uphold a strong vision and understanding of the big picture by partnering with and aligining with other store leaders. 
  • Participate in corporate conference calls 
  • Confidence in delivering quality feedback to corporate partners on the progress and development of the business  both live and in reports.  
  • Motivate and recognize the team and their wins in order to build and stimulate success within the boutiques and throughout individual performance. 
  • Maintain and build strong professional relationships with the team 
  • Demostrate a high capcaity to build sales volume through strong client engagement, suggestive selling and closing sale techinqiues, and clienteling strategies through the use of various platforms.
  • Ability and eagnerness to lead product knowledge sessions with the team and consistently grow in expert knowledge of the brand and the product.

 

Skills and Abilities Required

  •  Ability to multi task and prioritize in high pressure environment 
  • Ability to adapt in leaderhsip style in order to achieve results through their reports 
  • Proven track record for building strong relationships both with internal and external clientele 
  • Ability to navigate effectively, take initiatve and support change through passion and big picture thinking 
  • Ability to be flexible with hours with a 35 hour minimum/week availability with the capacity to work up to 40 hours. 
  • Excellent verbal and written communication skills and proficient experience in EXCEL, MICROSOFT OFFICE, POS, OUTLOOK. 
  • Billingual while not a requirement is an asset. 
  •  Uphold a growth mindset and a desire to grow and evolve. 
  • Proven ablity to perservere when dealing with ambiguity. 
  • Creativity and innovation
  • Must be readily able to lift heavy boxes, and access product on high shelves. 
  • Active listening skills

Education and Experience Required

  • High school diploma required in addition to college/university degree.
  • Minimum 1-3 years in luxury retail environment or similar setting with management/leadership experience.
  • Experience in footwear preferred. 

 

Our Competencies for All Employees

  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
  • Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Our Competencies for All People Managers

  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale
    and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
  • Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

 

Stuart Weitzman is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Stuart Weitzman at www.stuartweitzman.com.

 

Req ID:  9521


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