Supervisor I

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic feminity. Toda, the brand is a global llife and style house with handbags, ready-to-wear, jewelry, gifts, home decor and more. Polished ease, thoughtful details and a modern, sophisticated use of color- Kate Spade New York's founding principles define a unique style synonymous with joy.

The successful individual will leverage their proficiency in retail to...

Client & Service Expert

• Partner with store manager to develp business driving initiatives that build a repeat business or attract a new customer to the store.
• Commnicate and achieve store productivity targets includingslaes per hour, adt, upt and capture rate.
• Ensure all associates complete the sales training program and deevelops strong product knowledfe across all categories. 
• Model and supervise the selling envrionment, provide consistent couaching on sales training process iin order to ensure the highest level of customer service and sales. 

Leadership Presence 

• Achievement of persoanl sales goals.
• Educate team on sales plans, personal sales goals, store stats and drives team to achieve them.
• Ensure the highest level of service is provided to all customers through extensive product knowledge and completion of product profiles.
• Foster and team environment by creating a fun, competitive, inviting atmostphere.

Building Brand Equity

• Understand and communicate the kate spade new york brand aesthetic, brand philosphy and lifestyle to the sales team and customer.
• Ensure brand and operating standards are met to support brand consistency.
• Ensure store presentation standards are achieved and maintained.

Operational Excellence

• perform and supervise store opening and closing procedures including counting register funds, completing band deposits, opening and closing registers and securing facility.
• Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory. 
• Adherence to kate spade loss prevention policies and operation procedures.

The accomplished individual will possess....

• strong written and veral communication skills
• detail oriented 
• proactive abilitly to muli task and prioritze 

An outstanding professional will have....

• minimum 2-3 years experience in luxyry goods or a comparable retail enviorment 
• college degree preferred
• prior luxury goods experience preferred 

Physical requirements...

• available to work store schedule, as needed, inlcuding evenings and weekends
• standing for extened periods of time
• able to safely lift boxes up to 40 pounds
• comfortable climbing ladders

Our competencies for all employees

• Drive for results: can be counted on to exceed foals successfully; is constantly and consistently one of the top performers; very bottom-lined oriented; steadfastly pushes self other for results.
• Customer Focus: is dedicated to meeting the expectaitons and requirements of internal and external custers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect
• Creativity: comes up with a lot of new and unique ideas; easily makes conections among preciously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Interpersonal Savvy: relates well to all kinds of people, up and down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships' uses diplomacy and tact; can diffuse even high-tension situations comfortably. 
• Learning on the fly: learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successess and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
• Perserverance: persues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of reistance or setbacks.
• Dealing with Ambiguity: can effetively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.

Our Competencies for All People Managers

• Strategic Agility: sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perpecive; is future oriented; can articulately paint credible pictures and visions or possibilities and likelihoods; can create competive and breakthrough strategies and plans. 
• Building Effective Teams: blends people into teams when needed' creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
• Managerial Courage: doesnt holdback anything that needs to be said; provieds current, direct, complete, and "actionalbe" positive and feedback to others; lets people where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afread to take negative action when necessary

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and develping the best people. All employment decisions (including reqruitment, hiring, promotion, compensation, transfer, training, dicipline and termination) are based on the applicant's or employeed's qualifications as they relate to the requirements of the positon under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, thnicity, national origin, alienage citizenship, disability, martial status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at www.katespade.com