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Assistant Store Leader

Kate Spade

Honolulu, HI, US

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

general purpose of the position: partner with associate warehouse manager to drive operational excellence within the warehouse to elevate the customer experience and drive store productivity. lead and develop the support & supervisory team in order to provide sales staff and management with excellent front and back of house support. responsibilities include, but are not limited to the following:

essential duties and responsibilities:

leadership presence/steward of talent:

responsible for training and development of supervisor and stock associate team

ability to network in the community to ensure open positions are filled efficiently with little impact to the business; build a bench for future promotions and openings

manage administrative recruitment duties; i.e. scheduling interviews & communicating with candidates

onboard new team members effectively through 30/60/90 touch bases; conduct ongoing review and assessment of employee performance through monthly meetings with direct reports

utilize mid-year and annual review process as a tool for associate development and advancement; monitor and address performance concerns on a timely basis, partnering associate warehouse manager

 

operational excellence:

perform and supervise warehouse opening and closing procedures and securing facility

operate vehicle to transport merchandise to and from warehouse; shared responsibility with associate warehouse manager

assist associate warehouse manager with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants

lead team in stockroom and warehouse organization

store replenishment communication

monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company’s inventory and assets

manage warehouse markdown compliance

communicate with assistant store manager regarding merchandise flow

ensure timely follow-up on in-transit issues

manage office organizational standards including bi-monthly processing of damages, office supplies & bulletin board postings

skills and abilities required:

exceptional communication and interpersonal skills

strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base

ability to analyze reports, identify business trends and react quickly to the needs of the business

comfort in making decisions and mediating conflict within a team-environment

proficient in windows-based software such as excel, word and outlook

 

physical requirements:

available to work store schedule, as needed, including evenings and weekends

standing for extended periods of time

ability to lift and carry boxes weighing up to 60 pounds

ability to load boxes in and out of delivery truck

comfortable climbing ladders

bend/stoop

 

education and experience required:

minimum 3 years management experience in a comparable retail operations environment

college degree preferred

prior luxury goods experience preferred

Our Competencies for All Employees

  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
  • Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Our Competencies for All People Managers

  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
  • Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at www.katespade.com

 

Req ID:  61651


Nearest Major Market: Honolulu
Nearest Secondary Market: Hawaii

Job Segment: Retail Manager, Store Manager, Outside Sales, Retail, Sales