City Manager, Kate Spade KL

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Primary Purpose

You demonstrate ownership for the store by maximizing store productivity and profitability. You develop plans to achieve sales and productivity goals, and work closely with the Store Manager to evaluate market information and create strategies that can impact store results.

You lead by example, sets the tone for the store, and provides feedback to their team that will result in more efficient, productive, and profitable stores that exceed Kate Spade Service expectations

The successful individual will leverage their proficiency to...

• Takes ownership and accountability for store productivity and sales plans forecast
• Creates a high energy, sales and service focused environment
• Oversees the Kate Spade Service environment within the store by offering constant feedback on service behaviors
• Manages relationships key stakeholders for smooth execution to achieve sales
• Consistently manages physical store environment to ensure that visual merchandising and store maintenance standards are met
• Identifies underperforming store staff and takes focused action to manage development or counseling
• Recognizes and values individual performance and communicates appropriately
• Develops plans to address key business issues, and utilizes plans to impact business and achieve desired results

The accomplished individual will possess...

• Minimum 3 to 5 years supervisory / Assistant Store Manager experience in retail or service industry
• Experience working in a fast paced retail environment.
• Ability to inspires team to meet and exceed performance standards.
• Proficient in Microsoft Excel, Word, and Outlook
• Excellent client service and communication skills
• Comfortable with flexible work schedule to meet the needs of the business, including nights, weekends and holidays
• Strong customer focus, good relationship with maintenance vendors/contractors.

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at www.katespade.com.