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Supervisor II

Kate Spade

McLean, VA, US

Crisp color, graphic prints and playful sophistication are the hallmarks of kate spade new york. From handbags to clothing and décor, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully. 

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.


Essential Duties & Responsibilities:

Client & Service Expert:

 Expertise in the development of a clientele.

Model and lead the team by developing a repeat business and maximizes sales through proactive client outreach.

Build and maintain new and existing client relationships and have a strong, productive client book.

 Maintain clientele and thank you note standards.

 Demonstrate strong use of selling skills.

Leadership Presence:

 Achievement of personal sales goals.

Educate team on sales plans, personal sales goals, store stats and drives team to achieve them.

Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles.

Foster a team environment by creating a fun, competitive, inviting atmosphere.

Building Brand Equity:

Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.

Ensure brand and operating standards are met to support brand consistency.

 Ensure store presentation standards are achieved and maintained.

Operational Excellence:

Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.

Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory.

Adherence to Kate Spade loss prevention policies and operational procedures.


Education & Experience Required:

Minimum 2-3 years’ experience in luxury goods or a comparable retail environment

 College degree preferred

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at

Req ID:  74975