Supervisor I
Merrimack, NH, US
ABOUT US:
Founded in 1993 with six sophisticated yet functional handbags, Kate Spade New york has grown into a global lifestyle brand of bags, ready-to-wear, jewelry, shoes, gifts and beyond, each thoughtfully designed for individual discovery. Today, the brands optimistic , feminie approach to everyday encourages personal style and is a celebration of women who are confident with youthful spirit . Modern , convetable design, unexpected color compbinations , graphic prints, and polished ease are ther hall marks of the brand.
Kate Spade New York is part of the Tapestry, Inc. house of brands.
Essecntial Duties & Responibilities:
Client & Service Expert:
- Partner with Store Manager to develop business driving intiatives that build a repeat business or attract a new customer to the store.
- communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
- Ensure all associates complete the sales training program and develops strong product knowledge across all categories.
- Model and supervise the selling enviroment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales.
Leadership Presence:
- Achievement of personal sales goals.
- Educate team of sales plans, personal sales goals, store stats and drives team to achieve them.
- Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles
- Foster a team environment by creating a fun , competitive, inviting atmosphere.
Building Brand Equity:
- Understand and communicate the kate spade new york brand aethetic, brand philosophy and lifestyle to sales team and custoemrs.
- Ensure brand and operating standards are met to support brand consistency.
- Ensure store presentation standards are achieved and maintained.
Operational Excellence:
- Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
- Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory.
- Adherence to Kate spade loss prevention policies and operational procedures.
Qualifictions:
Educational & Experience Required
- Minimum 2-3 years experience in luxury goods or a comparable retail environment.
- College degree preferred
Skills and Abilities Required
- Strong writeen and verbal communication skills
- Detail oriented
- Proactive ability to multi task and prioritze.
Physical requirments:
- Available to work store schedule, as needed, including evenings and weekends
- Standing for extended periods of time
- able to safely lift boxes up to 40 pounds
- comfortable climbing ladders
Kate spade new york is an equal opportunity/Affirmative action employer: Minority/female/disabled/veteran.
Job Segment:
Loss Prevention, Retail