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Assistant Store Leader

Kate Spade

Mississauga, ON, CA


job title: assistant warehouse manager

department/location: retail

flsa status: non-exempt

report to: associate warehouse manager

general purpose of the position: partner with associate warehouse manager to drive operational excellence within the warehouse to elevate the customer experience and drive store productivity. lead and develop the support & supervisory team in order to provide sales staff and management with excellent front and back of house support. responsibilities include, but are not limited to the following:

essential duties and responsibilities:

leadership presence/steward of talent:

responsible for training and development of supervisor and stock associate team

ability to network in the community to ensure open positions are filled efficiently with little impact to the business; build a bench for future promotions and openings

manage administrative recruitment duties; i.e. scheduling interviews & communicating with candidates

onboard new team members effectively through 30/60/90 touch bases; conduct ongoing review and assessment of employee performance through monthly meetings with direct reports

utilize mid-year and annual review process as a tool for associate development and advancement; monitor and address performance concerns on a timely basis, partnering associate warehouse manager

operational excellence:

perform and supervise warehouse opening and closing procedures and securing facility

operate vehicle to transport merchandise to and from warehouse; shared responsibility with associate warehouse manager

assist associate warehouse manager with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants

lead team in stockroom and warehouse organization

store replenishment communication

monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company’s inventory and assets

manage warehouse markdown compliance

communicate with assistant store manager regarding merchandise flow

ensure timely follow-up on in-transit issues

manage office organizational standards including bi-monthly processing of damages, office supplies & bulletin board postings

skills and abilities required:

exceptional communication and interpersonal skills

strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base

ability to analyze reports, identify business trends and react quickly to the needs of the business

comfort in making decisions and mediating conflict within a team-environment

proficient in windows-based software such as excel, word and outlook

physical requirements:

available to work store schedule, as needed, including evenings and weekends

standing for extended periods of time

ability to lift and carry boxes weighing up to 60 pounds

ability to load boxes in and out of delivery truck

comfortable climbing ladders


education and experience required:

minimum 3 years management experience in a comparable retail operations environment

college degree preferred

prior luxury goods experience preferred

Req ID:  60344

Job Segment: Retail Manager, Store Manager, Loss Prevention, Retail