Share this Job

Manager, Ecommerce Outlet

Kate Spade

New York, NY, US

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.

 

Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

Job Title: Manager, Ecommerce, Kate Spade

 

Primary Purpose: The Manager of E-Commerce will support the long term, profitable growth of Kate Spade’s North America business through strategic positioning and tactical execution of the website, including product and site preparation, promotion and campaign setup, refining on site search/filters, coordinating inventory and pricing processes, conducting competitive research, and reporting business updates.

 

Essential Duties and Responsibilities

  • Support end to end execution of the site including partnership with external vendors to continue to develop and enhance the ecommerce platform
  • Leverage business analysis and strong understanding of financial metrics to track selling, identify key trends and maximize opportunities to achieve growth and profitability of the ecommerce business
  • Understand digital analytics and reporting, and develop strategic plans to enhance those KPIs 
  • Synthesize findings, structure presentations, and communicate recommendations and action items to drive alignment and execute against key strategies
  • Partner and work collaboratively with cross functional teams across areas of ecommerce strategy, site experience, buying & planning including:
    • Brand Marketing team to manage content calendar and digital marketing initiatives for ecommerce, including home page, landing page, email, search, affiliate, performance and social media to support the brand and business objectives
    • Merchants and planners to drive site-merchandising strategies, ensuring optimal presentation of product as measured by conversion and average order size
  • Maintain robust competitive intelligence to monitor trends, pricing strategies and presentation techniques
  • Demonstrate the ability to manage up, down and across with results

 

Qualifications

  • 4+ years of professional work experience in ecommerce
  • Demonstrated initiative and ability to work independently and to manage cross-functional business partners
  • Excellent analytical and problem solving skills with exceptional attention to detail
  • Highly organized with ability to effectively juggle multiple projects at one time; Ability to adapt to changing priorities and react with appropriate sense of urgency
  • Experience with Google Analytics and Salesforce Commerce Cloud (Demandware) platform

 

 

Our Competencies for All Employees

  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
  • Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

 

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legall-recognized protected basis prohibited by applicable law. #LI-JV1 Visit Kate Spade at www.katespade.com

Req ID:  73923