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Senior Sales Associate

Kate Spade

Ontario, CA, US

Crisp color, graphic prints and playful sophistication are the hallmarks of kate spade new york. From handbags to clothing and décor, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully. 

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.


general purpose of the position: lead cashier is responsible to support sales transactions by providing excellent customer experience. maintain cash register operations (pos) and adhere to all company policies/ procedures and loss prevention standards.

essential duties and responsibilities:

 provide exceptional customer service when processing or facilitating internal and external transactions.

 ensure all credit cards, checks and travelers checks balance.

 ensure change box has appropriate funding at all times.

 daily communication with the supervisor and/or operations manager to discuss issues relating to needs of opening and closing discrepancy.

 ensure recap of daily activities is effectively communicated to management

 demonstrate full awareness of operational and security procedures

 support sales associates on the selling floor and assist with markdowns when necessary

 assist in training and developing cashier team

 opening/closing tills


in partnership with management team where necessary, cashiers are responsible for processing:

o cash sales

o returns

o issue/ redemption of merchandise credits and gift cards

o post void transactions

o promotional discounts (in partnership with management)

o opening and closing procedures

o physical count of cash drawer

 follow drawer count procedures; and ensure all cash drawers are accounted for in safe and are prepared for the following morning.

 loss prevention policies and procedures to be 100% complaint

 demonstrate awareness of operational and security procedures.

physical requirements:

available to work store schedule, as needed, including evenings and weekends


standing for extended periods of time

able to type on pos system

bend / stoop

able to safely lift boxes up to 40 pounds

skills and abilities required:

a minimum of 1 year of retail experience

must possess superb interpersonal skills in order to effectively communicate with management and employees in the store

luxury experience preferred

knowledge of pos system and basic computer skills

proactive ability to multi-task and prioritize

must be results driven and flexible to change

works well in a team environment

high school/ college degree preferred

*this job description is not all-inclusive and may change at any time in order to meet the needs of the business. *exhibit company core competencies

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at

Req ID:  50275

Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles

Job Segment: Loss Prevention, Sales, Retail