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Selling Supervisor

Kate Spade

Pottstown, PA, US

ABOUT US Founded in 1993 with six sophisticated yet functional handbags, Kate Spade New York has grown into a global lifestyle brand of bags, ready-to-wear, jewelry, shoes, gifts and beyond, each thoughtfully designed for individual discovery. Today, the brand’s optimistic, feminine approach to the everyday encourages personal style and is a celebration of women who are confident with a youthful spirit. Modern, covetable design, unexpected color combinations, graphic prints and polished ease are the hallmarks of the brand.

Job title: Supervisor

Kate Spade New York is part of the Tapestry, Inc. house of brands Essential Duties & Responsibilities: Client & Service Expert:

 Partner with Store Manager to develop business driving initiatives that build a repeat business or attract a new customer to the store.  Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.  Ensure all associates complete the sales training program and develops strong product knowledge across all categories.  Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales. Leadership Presence:  Achievement of personal sales goals.  Educate team on sales plans, personal sales goals, store stats and drives team to achieve them.  Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles.  Foster a team environment by creating a fun, competitive, inviting atmosphere. Building Brand Equity:  Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.  Ensure brand and operating standards are met to support brand consistency.  Ensure store presentation standards are achieved and maintained. Operational Excellence:  Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.  Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory.  Adherence to Kate Spade loss prevention policies and operational procedures. Qualifications: Education & Experience Required:  Minimum 2-3 years’ experience in luxury goods or a comparable retail environment  College degree preferred Skills and Abilities Required:  Strong written and verbal communication skills  Detail oriented  Proactive ability to multi task and prioritize Physical Requirements:  Available to work store schedule, as needed, including evenings and weekends  Standing for extended periods of time  Able to safely lift boxes up to 40 pounds  Comfortable climbing ladders

Kate Spade New York is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran

Req ID:  89424

Nearest Major Market: Philadelphia

Job Segment: Loss Prevention, Retail