Interim Supervisor III
Rosemont, IL, US
Essential Duties & Responsibilities:
Client & Service Expert:
· Partner with Store Manager to develop business driving initiatives that build a repeat business or attract a new customer to the store.
· Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
· Ensure all associates complete the sales training program and develops strong product knowledge across all categories.
· Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales. Leadership Presence:
· Achievement of personal sales goals.
· Educate team on sales plans, personal sales goals, store stats and drives team to achieve them.
· Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles.
· Foster a team environment by creating a fun, competitive, inviting atmosphere. Building Brand Equity:
· Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
· Ensure brand and operating standards are met to support brand consistency.
· Ensure store presentation standards are achieved and maintained. Operational Excellence:
· Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
· Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory.
· Adherence to Kate Spade loss prevention policies and operational procedures. Qualifications: Education & Experience Required:
· Minimum 2-3 years’ experience in luxury goods or a comparable retail environment
· College degree preferred Skills and Abilities Required:
· Strong written and verbal communication skills
· Detail oriented
· Proactive ability to multi task and prioritize Physical Requirements:
· Available to work store schedule, as needed, including evenings and weekends
· Standing for extended periods of time
· Able to safely lift boxes up to 40 pounds
· Comfortable climbing ladders Kate Spade New York is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Vetera
Nearest Major Market: Chicago
Job Segment:
Loss Prevention, Retail