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Interim Supervisor III

Kate Spade

elizabeth, NJ, US

Crisp color, graphic prints and playful sophistication are the hallmarks of kate spade new york. From handbags to clothing and dé*_cor, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully.

_*As a member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.


The ideal candidate will also possess initiative, excellent people management skills, as well as the ability to connect and converse with the clients. Superb organizational and time management skills are also a must. The Visual Manager must demonstrate a high degree of professionalism, business acumen, keeping brand image and standards a constant priority.

Overall Job Function: Director of the visual aspects of the business. Responsible for presenting the product according to the kate spade guidelines in order to maximize sales with guidance and direction of Store Manager and management team.

Job Knowledge

Ensure presentation are executed per kate spade guidelines referenced in the below information sources:

Seasonal Handbook

Visual Merchandising standards

Technical Book

Sales Tools & Store Information

Update the Product knowledge book

Plan and implement all store campaigns and activities together with the store team

Ensure consistent visual care throughout the entire store


Actively work in a commercial way to maximize sales

Ensure that orders for display materials and supplies are placed in a timely manner

Responsible for the care and maintenance of display materials

Keep the visual room clean and organized

Check the material arriving to the store in a timely fashion, confirming quantities, condition, etc.

Minimize security and safety risks

Plan and work with sales and operation goals to drive growth

Support in-store routines when necessary
Team Player

Train, coach and give daily feedback on presentation to the store staff

Plan and conduct the visual standards training together with the Management team

Provide label and design training for staff and managers

Inform store team about changes in the presentation


essential duties and responsibilities include, but are not limited to the following:

client & service expert:

 development of a clientele through proactive client outreach and the ability to build and maintain relationships with new clients

 partner with SM to develop business driving initiatives that build a repeat business or attract a new customer to the store

 ensure each associate is actively utilizing their client book in order to generate increased sales through monthly client book reviews and evaluation of their outreach

 ensure team is compliant will all clientele standards and thank you note program

 ensure all associates complete the sales training program

 model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales

leadership presence/steward of talent:

 assist SM with the achievement of financial success through improvement of measurable results that positively impact the store performance

 responsible for assuming the SM role in manager’s absence

 lead by example with the achievement of personal sales goals

 educate team on sales plans, personal goals, measurable stats, is able to coach to these stats to ensure business in maximized

 ability to network in the community to ensure open positions are filled efficiently with little impact to the business

 conduct ongoing review and assessment of employee performance

building brand equity:

 understand and able to communicate the kate spade brand aesthetic, brand philosophy and lifestyle to the sales team and customer

 ensure brand and operating standards are met to support brand consistency.

 ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained.

 communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to SM in order to increase customer service and sales

operational excellence:

 perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility

 assist SM with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants

 monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company’s inventory and assets

 ability to accurately manage the processing of all pos transactions to maintain the integrity of the inventory


skills and abilities required:

 professional sales development and exceptional interpersonal skills

 strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base

 ability to analyze selling reports, identify business trends and react quickly to the needs of the business

 comfort in making decisions and mediating conflict within a team-environment

 proficient in windows-based software such as excel, word and outlook

physical requirements:

 available to work store schedule, as needed, including evenings and weekends

 standing for extended periods of time

 able to safely lift boxes up to 40 pounds

 comfortable climbing ladders

education and experience required:

 minimum 3 years management experience in a comparable retail environment

 college degree preferred

 prior luxury goods experience preferred

kate spade new yorkis an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit kate spade new york at

Job Type: Full-time


Req ID:  81498

Nearest Major Market: New York City

Job Segment: Merchandising, Facilities, Loss Prevention, Retail, Operations