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Assistant Store Leader

Kate Spade

las Vegas, NV, US

Essential Duties & Responsibilities:

Client & Service Expert:

 Clientele development through coaching team on proactive client outreach, and building and maintaining relationships with new clients.

 Partner with SL to develop business driving initiatives that build a repeat business or attract a new customer to the store.

 Ensure each associate is actively utilizing their client book in order to generate increased sales through monthly client book reviews and evaluation of their outreach.

 Ensure team is compliant with all clientele standards and thank you note program.

 Ensure all associates complete the sales training program.

 Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales.

Leadership Presence/Steward of Talent:

 Assist SL with the achievement of financial success through improvement of measurable results that positively impact the store performance.

 Responsible for assuming the SL role in manager’s absence.

 Lead by example with the achievement of personal sales goals.

 Educate team on sales plans, personal goals, measurable stats, is able to coach to these stats to ensure business in maximized.

 Ability to network in the community to ensure open positions are filled efficiently with little impact to the business.

 Conduct ongoing review and assessment of employee performance.

Building Brand Equity:

 Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.

 Ensure brand and operating standards are met to support brand consistency.

 Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained.

 Communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to SL in order to increase customer service and sales.

Operational Excellence:

 Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.

 Assist SL with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants.

 Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company’s inventory and assets.

 Ability to accurately manage the processing of all POS transactions to maintain the integrity of the inventory.


Education and Experience Required:

 Minimum 3 years management experience in a comparable retail environment

 College degree preferred

 Prior luxury goods experience preferred

Skills & Abilities Required:

 Professional sales development and exceptional interpersonal skills

 Strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base

 Ability to analyze selling reports, identify business trends and react quickly to the needs of the business

 Comfortable in making decisions and mediating conflict within a team-environment

 Proficient in windows-based software such as excel, word and outlook

Physical Requirements:

 Available to work store schedule, as needed, including evenings and weekends

 Standing for extended periods of time

 Able to safely lift boxes up to 40 pounds

 Comfortable climbing ladders

Req ID:  75692

Nearest Major Market: Las Vegas

Job Segment: Retail Manager, Store Manager, Loss Prevention, Merchandising, Retail

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