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Visual Assistant Manager II (NA)

Kate Spade

milpitas, CA, US

since our launch in 1993 with a collection of six essential handbags, kate spade new york has always stood for optimistic femininity. today, our brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. polished ease, thoughtful details and a modern, sophisticated use of color—kate spade new york’s founding principles define a unique style synonymous with joy. under the vision of creative director nicola glass, we continue to celebrate confident women with a youthful spirit.

kate spade new york is part of the tapestry house of brands.


This Assistant manager role is with a focus in Visual merchandising.


general purpose of the position: partner with associate store manager to drive operational excellence within the store through visual merchandising, to elevate the customer experience and drive store productivity. lead and develop the support & supervisory team in order to provide sales staff and management with excellent front and back of house support. responsibilities include, but are not limited to the following:

essential duties and responsibilities:

leadership presence/steward of talent:

responsible for training and development of supervisor and stock associate team

ability to network in the community to ensure open positions are filled efficiently with little impact to the business; build a bench for future promotions and openings

manage administrative recruitment duties; i.e. scheduling interviews & communicating with candidates

onboard new team members effectively through 30/60/90 touch bases; conduct ongoing review and assessment of employee performance through monthly meetings with direct reports

utilize mid-year and annual review process as a tool for associate development and advancement; monitor and address performance concerns on a timely basis, partnering associate warehouse manager

operational excellence:

perform and supervise warehouse opening and closing procedures and securing facility

operate vehicle to transport merchandise to and from warehouse; shared responsibility with associate warehouse manager

assist associate warehouse manager with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants

lead team in stockroom and warehouse organization

store replenishment communication

monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company’s inventory and assets

manage warehouse markdown compliance

communicate with assistant store manager regarding merchandise flow

ensure timely follow-up on in-transit issues

manage office organizational standards including bi-monthly processing of damages, office supplies & bulletin board postings

skills and abilities required:

exceptional communication and interpersonal skills

strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base

ability to analyze reports, identify business trends and react quickly to the needs of the business

comfort in making decisions and mediating conflict within a team-environment

proficient in windows-based software such as excel, word and outlook

physical requirements:

available to work store schedule, as needed, including evenings and weekends

standing for extended periods of time

ability to lift and carry boxes weighing up to 60 pounds

ability to load boxes in and out of delivery truck

comfortable climbing ladders


education and experience required:

minimum 3 years management experience in a comparable retail operations environment

college degree preferred

prior luxury goods experience preferred

kate spade new york is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. all employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. these decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. visit kate spade new york at

Req ID:  58823

Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto

Job Segment: Merchandising, Loss Prevention, Retail