Supervisor I

Founded in 1993 with six sophisticated yet functional handbags, Kate Spade New York has grown into a global lifestyle brand of bags, ready-to-wear, jewelry, shoes, gifts and beyond, each thoughtfully designed for individual discovery. Today, the brand’s optimistic, feminine approach to the everyday encourages personal style and is a celebration of women who are confident with a youthful spirit. Modern, covetable design, unexpected color combinations, graphic prints and polished ease are the hallmarks of the brand

Client & Service Expert:
 Partner with Store Manager to develop business driving initiatives that build a repeat business or attract a new
customer to the store.
 Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
 Ensure all associates complete the sales training program and develops strong product knowledge across all
categories.
 Model and supervise the selling environment, provide consistent coaching on sales training process in order to
ensure the highest level of customer service and sales.
Leadership Presence:
 Achievement of personal sales goals.
 Educate team on sales plans, personal sales goals, store stats and drives team to achieve them.
 Ensure the highest level of service is provided to all customers through extensive product knowledge and the
completion of product profiles.
 Foster a team environment by creating a fun, competitive, inviting atmosphere.
Building Brand Equity:
 Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the
sales team and customer.
 Ensure brand and operating standards are met to support brand consistency.
 Ensure store presentation standards are achieved and maintained.
Operational Excellence:
 Perform and supervise store opening and closing procedures including counting register funds, completing bank
deposits, opening and closing registers and securing facility.
 Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments,
repairs and damages to maintain the integrity of the inventory.
 Adherence to Kate Spade loss prevention policies and operational procedures.